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Client Relationship Manager
2 weeks ago
This Business Development Executive role is a trusted advisor responsible for developing client and consultant relationships, achieving sales targets, and identifying mutually beneficial business opportunities.
- Work with internal partners to achieve assigned sales targets for each of our product lines.
- Maximise sales opportunities and identify new business opportunities for mutual benefit.
- Negotiate sales deals within our business guidelines.
- Develop client plans in consultation with the client and/or consultants.
- Coordinate market intelligence covering competitors' products, pricing, and services.
- Maintain up-to-date client information, including key contacts and current business strategy.
- Advise clients and/or consultants on market trends, competitive behavior, and developments within the business.
- Prepare and submit regular reports on client and sales activities.
- Keep up-to-date with industry trends, legislation, and business practices.
- Represent us at local and state functions, meetings, and trade events.
- Display knowledge of our products and represent our overall business by promoting and selling games, recurring revenue products, and services.
- Develop long-term profitable relationships by providing world-class customer experiences.
Key Requirements:
- Proven Sales and Key Account Management ability.
- Self-motivated and resilient operator.
- Expert product and industry knowledge.
- Strategic management with strong business and reporting capabilities.
- Analytical interpretation and advanced problem-solving abilities.
- Strong communication skills with strong presence and impact.
- Very strong interpersonal skills with the ability to develop diverse networked relationships internally and externally.
- Proficient in using cloud-based customer relationship management platforms.
- Excellent skills using office software, especially Excel.
- 10+ years of experience, may possess relevant tertiary qualifications.
- Gaming industry experience is preferable, but not essential.
- Commercial awareness with considerable previous experience in customer-facing roles.
- A valid driver's license.
- Qualifications in Business and/or Commerce are highly desirable.
About Us:
We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. We strive to lead the way in responsible gameplay, and to lift the bar in employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realise their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity.
Our Values:
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
