Senior Director of Payment Growth Strategy
3 days ago
Job Title : Senior Director of Payment Growth Strategy
Company Overview:
i Go Direct has been a market innovator in customer rewards, loyalty, and engagement for over 20 years. With a strong focus on data-driven insights, direct marketing strategies, and execution, the company has provided its clients with entrepreneurial and innovative solutions.
The company is seeking a dynamic and results-driven Payments Leader to oversee and optimize payment growth and market expansion. The ideal candidate will have deep market expertise combined with strong commercial acumen and well-established relationships across the payments industry.
Estimated Salary: $120,000 - $180,000 per year (dependent on experience).
Key Responsibilities- Strategic Payments Growth: Lead the development and execution of payment strategies to grow i Go Direct's payments business.
- Stakeholder Management: Manage relationships with key third-parties including schemes and referral partners to ensure market opportunities are created and delivered.
- Risk Management and Compliance: Ensure compliance with relevant payment industry standards and regulations.
- Industry Leadership: Raising the profile of i Go Direct by being its face and voice at key industry meetings, conferences, and publications.
- Innovation and Optimisation: Stay ahead of industry trends and innovations in payment technologies, identifying and implementing new payment methods, systems, or models that improve customer experience and drive business value.
- Collaboration: Work closely with cross-functional teams including finance, IT, and customer service to ensure the creation and smooth functioning of payment propositions within the broader business operations.
- Customer Experience Focus: Ensure the payment experience is seamless, intuitive, and customer-friendly, working to resolve issues quickly and ensuring customer satisfaction.
Qualifications:
- Payments Experience: At least 7+ years of experience in payments management, e-commerce, or financial operations, with a strong focus on payments products, propositions, and innovation.
- Commercial Focus: Experience in leading payments businesses and product portfolios, with exceptional commercial acumen, P&L accountability, and sales experience essential.
- Education: Bachelor's degree in Finance, Business Administration, or a related field. Master's degree or relevant certifications is a plus.
- Skills: Strong understanding of global payment products, models, and digital wallets. Proven experience in leading commercial businesses in the payments industry, including revenue creation, risk management, and fraud prevention strategies. Strong sales and client focus, with the ability to proactively identify opportunities and execute on sales, whilst driving high levels of customer engagement.
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