Community Relationship Officer

3 weeks ago


Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time
About Us

Bendigo and Adelaide Bank is a leading financial institution that prides itself on its community focus and commitment to customer satisfaction.

Job Summary

We are seeking an experienced Customer Relationship Officer to join our team at Community Bank Coleambally. As a key member of our branch, you will provide exceptional customer service and support to our customers, meeting their end-to-end banking needs and exploring opportunities to grow their business with us.

Key Responsibilities:
  • Provide seamless branch experiences for customers, meeting their transactional needs and identifying opportunities to grow their business with us.
  • Demonstrate a high level of ownership and build strong relationships with new and existing customers, the wider community, and internal stakeholders.
  • Engage customers in conversations to understand their financial needs and explore relevant products and services to suit their lifestyle.
Requirements
  • Demonstrated ability to achieve sales results through solutions that meet customers' needs.
  • Ability to effectively communicate with customers face-to-face and over the phone.
  • High level of banking product knowledge, including transactions accounts, insurance, term deposits, and credit cards.
  • Experience in consumer lending and the banking and finance industry (an advantage but not essential).
What We Offer

We offer a competitive salary package, including a base salary of $65,000 - $75,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities, as well as a supportive and inclusive work environment.

About the Role

This permanent, full-time position is based at Community Bank Coleambally, where you will work closely with our customers and community to deliver excellent service and drive business growth.



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