Customer Experience Specialist
2 weeks ago
Bendigo and Adelaide Bank is a leading financial institution committed to feeding into prosperity, not off it. With a collective purpose to support our customers and communities, we offer a unique opportunity for you to make a real impact in the lives of others.
Role OverviewThe Personal Banker role at Bendigo and Adelaide Bank delivers exceptional customer service as you get to know your customers and their circumstances to find the right solutions for their needs. You'll work closely with clients to understand their financial goals and provide tailored advice and services to help them achieve success.
Key Responsibilities- Deliver exceptional customer service and build strong relationships with clients
- Analyse customer situations to identify opportunities for growth and development
- Provide expert advice and guidance on consumer lending and other financial solutions
- Work collaboratively with colleagues to ensure seamless delivery of services
- Extensive experience in customer-facing roles or sales environments
- Ability to build rapport and relationships quickly with clients and colleagues
- Eagerness to understand and share knowledge of Bendigo and Adelaide Bank's unique value proposition
- Understanding of financials and business performance
- Experience in consumer lending and banking/finance industry an advantage but not essential
This permanent, full-time position offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience. The role is located in Berwick, with a Monday-to-Friday schedule and 76 hours per fortnight. As part of the larger Bendigo and Adelaide Bank Group, you'll have access to every opportunity for career growth and development.
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