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Customer Service Representative
2 months ago
At Credit Union Australia, we're a customer-focused organization that's dedicated to helping our members achieve their financial goals. As a Personal Banker, you'll play a pivotal role in supporting our purpose by providing exceptional service and support to our members and their retail banking needs.
Key Responsibilities- Provide support and serve the local community as the first point of contact for our members and their retail banking needs.
- Challenging yourself every day to generate leads and opportunities, deliver sales and lending results, and help our members meet their financial goals through our great value savings, insurance, and personal lending products.
- Learning new things such as new products, services, and ways of working.
- Challenging yourself to go above and beyond with each member conversation.
- Meeting new people and building connections in your local community.
- Helping solve problems for members by matching products and solutions to their needs.
- Getting results that help our members achieve their financial and lifestyle goals.
- Protecting members through strict adherence and compliance to policies and regulations.
At Credit Union Australia, we're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging, are valued, connected, and respected. We're big believers in taking care of our people, because we know that happy employees make for a happy workplace.
We want you to make an impact, that's why we invest in our team with awesome incentive programs, and a wide range of training and career development opportunities. But that's not all - we also offer a bunch of other perks and benefits, from discounts on financial and insurance products to options for health and wellness, unique leave arrangements, and more.
We are big on recognition too. From our Employee Appreciation Day, Values Awards, and eCards for both teams and individuals for living our values. We have Employee Groups that support you to show up and be your true self, every day.
