Claims Governance Specialist

2 weeks ago

Melbourne, Victoria, Australia AIG Full time

At AIG, we're reimagining insurance to make a bigger difference in the world. We're looking for a talented Claims Governance Specialist to join our team and help us deliver ever-better solutions to our customers.

Key Responsibilities:

  • Governance Framework structure and maintenance: Develop and implement a robust governance framework to ensure compliance with regulatory requirements.
  • Process and procedure capture, review, and updating: Responsible for capturing, reviewing, and updating process and procedure documents to ensure they are accurate and up-to-date.
  • Change management: Manage changes to process and procedure documents to ensure they are implemented smoothly.
  • Reporting requirements: Ensure that reporting requirements can be met through data capture and extraction.

Requirements:

  • Sound knowledge of regulatory environment: Proven knowledge and understanding of the existing regulatory environment.
  • Previous experience in a similar role: Previous experience required with a proven track record in a similar role with ability to demonstrate capabilities within Insurance.
  • Problem-solving skills: Ability to solve problems and develop new ideas to improve working practices.
  • Strong customer service skills: Strong customer service and negotiation skills.
  • Awareness of industry practices: Awareness of industry practices surrounding insurance claims management.
  • Technical skills: Solid working knowledge of Microsoft Packages – Excel, Word, Outlook etc and ability to use applications in a Windows environment.
  • Self-starter: Ability to be a self-starter, proactive and 'hit the ground running' from the outset.
  • Relationship-building skills: Ability to develop and maintain effective relationships with all internal and external stakeholders, brokers and clients.
  • Communication skills: Good communication skills, both written & verbal.
  • Time management: Ability to handle multiple priorities, organise work and meet deadlines.
  • Team player: Ability to contribute effectively within a team environment.

About AIG:

AIG is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

A Culture of Belonging:

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

Functional Area:

CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Australia Limited

  • Claims Governance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    Claims Governance SpecialistAt AIG, we're committed to delivering exceptional claims handling experiences for our clients. As a Claims Governance Specialist, you'll play a critical role in shaping our claims governance framework, ensuring it's robust, effective, and aligned with regulatory requirements. Your expertise will help us maintain a high level of...

  • Claims Governance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    Claims Governance and Regulatory FrameworkAIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. We are seeking a Claims Governance Specialist to join our team and take on the role of setting the structure, documentation, and reporting requirements for Claims. This will involve extending into...

  • Claims Governance Specialist

    3 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    At AIG, we're reimagining insurance to make a bigger difference in the world. As a Claims Governance Specialist, you'll play a critical role in shaping our claims handling experience.Key Responsibilities:Governance Framework structure and maintenanceResponsible document owner of process and procedure capture, review, and updatingResponsible person for change...

  • Claims Governance Specialist

    2 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    #LI-JC1A Key Role in Claims GovernanceAIG Australia is a leading provider of insurance products and services, with a strong focus on Claims Governance. This role will play a crucial part in shaping our Claims Governance framework, ensuring it is robust, effective, and compliant with regulatory requirements.Your Key ResponsibilitiesThis role will...

  • Senior Governance and Claims Officer

    3 weeks ago

    Melbourne, Victoria, Australia Comcare Full time

    Team and Role OverviewThe Claims Governance Team provides expert policy guidance and Claims Manual content for the Claims Management Group. The team supports the Group in improving client experience, return to health, and return to work by continuously enhancing key objectives, including Claims Manual updates, helpdesk functions, service rates, governance...

  • Claims Governance and Regulatory Framework Professional

    2 days ago

    Melbourne, Victoria, Australia AIG Full time

    Join AIG Australia as a Claims Specialist in GovernanceAIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. With over 50 years of experience, we have established a reputation as a trusted insurer and ally to our multinational, corporate and SME clients.Our Claims teams are the proven problem...

  • Insurance Claims Governance Specialist

    2 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers.Estimated salary: $120,000 - $150,000 per year. The role will focus on Claims Governance and Regulatory framework, setting the structure, documentation, and reporting requirements for Claims.This includes governance framework structure and...

  • Governance Framework Specialist

    3 weeks ago

    Melbourne, Victoria, Australia AIG Full time

    Claims Governance RoleAIG is a global leader in commercial and personal insurance solutions; we deliver ever-better solutions to our customers through innovative thinking and a culture that celebrates diversity and inclusion.We are seeking a skilled Claims Governance Specialist to join our team in Australia. In this role, you will be responsible for setting...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Efinancialcareers Ltd. Full time

    Job Title: Claims Specialist - Insurance ProfessionalAbout the Role:We are seeking a skilled Claims Specialist to join our team in managing Self Insurance Claims within our Government Services division. As a Claims Specialist, you will be responsible for managing a diverse portfolio of claims for clients, interpreting and applying various legislation and...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    At TAL, we are seeking a talented Claims Specialist to join our team. This role is responsible for the proactive management of a portfolio of life insurance claims in accordance with our claims philosophy, claims handling procedures, policy terms & conditions, and legislative and regulatory requirements.Key ResponsibilitiesManage a portfolio of life...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Succession Partners Full time

    Claims Specialist OpportunitySuccession Partners is seeking a skilled Claims Specialist to join our team in Melbourne or Sydney.As a Claims Specialist, you will be responsible for managing a personal injury and general liability portfolio, assessing liability and financial exposure, and working within a dedicated team of legal qualified claims...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Allianz Full time

    Claims Specialist OpportunityWe are seeking a dedicated and driven Part-time Claims Specialist to join our team in managing Self Insurance Claims within our Government Services division.This is an exciting and diverse role that would suit someone who is keen to take their workers compensation career to the next level, with ongoing training and genuine...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Ensure Recruitment Full time

    Life Insurance Claims Specialist OpportunityEnsure Recruitment is partnering with a leading Life Insurer in Melbourne to find an experienced Group Claims Assessor looking to take the next step in their career.About the Role:Manage a portfolio of approximately 50 Group Claims, including corporate and industry funds.Develop and implement successful claims...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Sustain Recruit Full time

    An exciting opportunity has arisen for a Claims Specialist to join Sustain Recruit and a leading Superannuation fund. As a Claims Specialist, you will be responsible for the proactive management of a portfolio of life insurance claims for valued members.Key Responsibilities:Gather and interpret relevant information to form appropriate claims strategies and...

  • Senior Risk and Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    PSP is seeking a Senior Risk and Claims Specialist to join the Culture and Performance Directorate. This role is integral in managing the Council's risk management and insurance functions, ensuring a proactive culture of risk and safety throughout the Council.The Risk and Claims Specialist will work collaboratively across the Council to model integrity and...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Succession Partners Full time

    Claims Specialist OpportunitySuccession Partners is seeking a skilled Claims Specialist to join our team in Melbourne or Sydney.This role involves managing a personal injury and general liability portfolio, assessing liability and financial exposure, and working within a dedicated team of legal qualified claims professionals.You will benefit from a hybrid...

  • Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Tal Services Limited Full time

    About the RoleTal Services Limited is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for the proactive management of a portfolio of life insurance claims in accordance with our claims philosophy, claims handling procedures, policy terms & conditions, and legislative and regulatory requirements.Key...

  • Claims Associate

    3 weeks ago

    Melbourne, Victoria, Australia adidas Full time

    Job SummaryWe are seeking a skilled Claims and Returns Specialist to join our team at adidas Pacific. As the Associate Claims Specialist - Customer Service Representative, you will play a vital role in supporting the Claims Team Leader and collaborating with internal and external customers to ensure efficient Claims and Returns operations.Key...

  • Claims Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Sustain Recruit Full time

    Sustain Recruit is seeking a Claims Specialist to manage a portfolio of life insurance claims for valued members. This role is responsible for the proactive management of claims, ensuring that legitimate claims are paid in a timely manner in accordance with policy terms and conditions.Key Responsibilities:Gathering and interpreting relevant information to...

  • Insurance Claims Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Tideri Jobbörse Full time

    Job Title: Insurance Claims SpecialistJob Summary:We are seeking an experienced Insurance Claims Specialist to join our team at Tideri Jobbörse. As an Insurance Claims Specialist, you will be responsible for managing insurance claims from start to finish, ensuring that customers receive a seamless and efficient experience.Key Responsibilities:* Determine...