Claims Governance and Regulatory Framework Professional
5 days ago
AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. With over 50 years of experience, we have established a reputation as a trusted insurer and ally to our multinational, corporate and SME clients.
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.
This role will focus on developing and maintaining the Claims Governance and Regulatory framework. Key responsibilities include:
- Establishing and maintaining the governance framework structure
- Responsible document owner of process and procedure capture, review and updating
- Ensuring the reporting requirements can be met through data capture and extraction
To succeed in this role, you will require:
- Sound knowledge and understanding of the existing regulatory environment
- Previous experience in a similar role with a proven track record in Insurance
- The ability to solve problems and develop new ideas to improve working practices
- Strong customer service and negotiation skills
We offer a competitive salary of AUD $120,000 per annum, reflecting the company's commitment to rewarding its employees. Additionally, you will have access to a range of benefits, including flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
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