Claims Governance and Regulatory Framework Professional

5 days ago


Melbourne, Victoria, Australia AIG Full time
Join AIG Australia as a Claims Specialist in Governance

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. With over 50 years of experience, we have established a reputation as a trusted insurer and ally to our multinational, corporate and SME clients.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.

This role will focus on developing and maintaining the Claims Governance and Regulatory framework. Key responsibilities include:

  • Establishing and maintaining the governance framework structure
  • Responsible document owner of process and procedure capture, review and updating
  • Ensuring the reporting requirements can be met through data capture and extraction

To succeed in this role, you will require:

  • Sound knowledge and understanding of the existing regulatory environment
  • Previous experience in a similar role with a proven track record in Insurance
  • The ability to solve problems and develop new ideas to improve working practices
  • Strong customer service and negotiation skills

We offer a competitive salary of AUD $120,000 per annum, reflecting the company's commitment to rewarding its employees. Additionally, you will have access to a range of benefits, including flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.



  • Melbourne, Victoria, Australia AIG Full time

    AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. We are one of the world's most far-reaching property casualty networks.Estimated Annual Salary: AU$95,000 - AU$125,000We are seeking an experienced Governance Framework Manager to join our Claims team. This role will focus on developing and...


  • Melbourne, Victoria, Australia AIG Full time

    Claims Governance RoleAIG is a global leader in commercial and personal insurance solutions; we deliver ever-better solutions to our customers through innovative thinking and a culture that celebrates diversity and inclusion.We are seeking a skilled Claims Governance Specialist to join our team in Australia. In this role, you will be responsible for setting...


  • Melbourne, Victoria, Australia AIG Full time

    Claims Governance SpecialistAt AIG, we're committed to delivering exceptional claims handling experiences for our clients. As a Claims Governance Specialist, you'll play a critical role in shaping our claims governance framework, ensuring it's robust, effective, and aligned with regulatory requirements. Your expertise will help us maintain a high level of...


  • Melbourne, Victoria, Australia AIG Full time

    #LI-JC1A Key Role in Claims GovernanceAIG Australia is a leading provider of insurance products and services, with a strong focus on Claims Governance. This role will play a crucial part in shaping our Claims Governance framework, ensuring it is robust, effective, and compliant with regulatory requirements.Your Key ResponsibilitiesThis role will...


  • Melbourne, Victoria, Australia AIG Full time

    At AIG, we're reimagining insurance to make a bigger difference in the world. As a Claims Governance Specialist, you'll play a critical role in shaping our claims handling experience.Key Responsibilities:Governance Framework structure and maintenanceResponsible document owner of process and procedure capture, review, and updatingResponsible person for change...


  • Melbourne, Victoria, Australia AIG Full time

    Claims Governance and Regulatory FrameworkAIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. We are seeking a Claims Governance Specialist to join our team and take on the role of setting the structure, documentation, and reporting requirements for Claims. This will involve extending into...


  • Melbourne, Victoria, Australia AIG Full time

    AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers.Estimated salary: $120,000 - $150,000 per year. The role will focus on Claims Governance and Regulatory framework, setting the structure, documentation, and reporting requirements for Claims.This includes governance framework structure and...


  • Melbourne, Victoria, Australia Capgemini Full time

    About the Role:Capgemini is seeking a highly skilled Data Governance Consultant to join our team. As a Data Governance Consultant, you will play a critical role in developing and maintaining our data governance framework, ensuring that our data is accurate, complete, and compliant with regulatory requirements.Key Responsibilities:Develop and maintain data...


  • Melbourne, Victoria, Australia AIG Full time

    At AIG, we're reimagining insurance to make a bigger difference in the world. We're looking for a talented Claims Governance Specialist to join our team and help us deliver ever-better solutions to our customers.Key Responsibilities:Governance Framework structure and maintenance: Develop and implement a robust governance framework to ensure compliance with...

  • Claims Technical Lead

    3 weeks ago


    Melbourne, Victoria, Australia Suncorp Group Full time

    Job Summary:At Suncorp Group, we are seeking an experienced Claims Technical Lead to join our Commercial Claims team. The successful candidate will be responsible for designing and delivering a consistent, best-in-class technical and coaching framework for the Injury Liability Claims team, ensuring compliance with regulatory obligations and lifting technical...


  • Melbourne, Victoria, Australia TAL Full time

    Job OverviewTAL is a leading provider of life insurance and superannuation products, committed to delivering exceptional outcomes for our customers. As a Strategic Governance Professional, you will play a critical role in shaping the company's governance framework, ensuring compliance with regulatory requirements, and driving business growth.


  • Melbourne, Victoria, Australia Pepperstone Full time

    Job OverviewWe are seeking a highly skilled Compliance Specialist to join our team at Pepperstone. In this role, you will play a crucial part in shaping and leading our Regulatory Compliance framework.Key ResponsibilitiesQuery Resolution: Coordinate and respond to compliance-related queries from commercial stakeholders, ensuring timely resolution of issues...


  • Melbourne, Victoria, Australia Comcare Full time

    Team and Role OverviewThe Claims Governance Team provides expert policy guidance and Claims Manual content for the Claims Management Group. The team supports the Group in improving client experience, return to health, and return to work by continuously enhancing key objectives, including Claims Manual updates, helpdesk functions, service rates, governance...


  • Melbourne, Victoria, Australia HiTech Group Full time

    Job Title: Government Complaints Resolution SpecialistWe are seeking a skilled Government Complaints Resolution Specialist to join our team in Australia. The ideal candidate will have experience in assessing and resolving complaints, as well as monitoring regulatory intelligence.About the RoleThis is an excellent opportunity for a motivated individual to...


  • Melbourne, Victoria, Australia Suncorp Group Full time

    About the RoleAt Suncorp Group, we are looking for an experienced Technical Claims Professional to join our team in Sydney, Brisbane, or Melbourne. As a key member of our specialty lines claims team, you will partner with National Managers on portfolio health, complex claim strategy, and decision-making.We are seeking experienced claims or legal...


  • Melbourne, Victoria, Australia Pepperstone Full time

    Compliance Framework SpecialistWe are seeking a highly skilled Compliance Framework Specialist to join our team in Melbourne.About the RoleThis is a unique opportunity to shape and lead the Regulatory Compliance framework, working closely with relevant business stakeholders to deliver on the wider compliance team goals.Key Responsibilities:Supporting the...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    Are you looking for a challenging role where you can utilize your administration skills and make a positive impact on clients and claimants? Gallagher Bassett is seeking a Claims Coordinator to join our Eligibility branch. Gallagher Bassett is Australia and New Zealand's premier third-party claims administrator, managing claims on behalf of insurers,...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    About the RoleAs a key member of our team, you will provide expert technical oversight and guidance to claims staff, leveraging your extensive knowledge of Workers Compensation legislation to ensure accurate and efficient claim management.Your responsibilities will include:Providing specialist technical advice and coaching to claims staff on complex claims...


  • Melbourne, Victoria, Australia Aspect Personnel Full time

    A 6 week contract role has become available in a council north of Melbourne suburbs, offering the opportunity to work as a Planning Compliance/Investigations officer.This is a full-time position with the possibility of extension.Applicants must have experience in Planning Investigations & Compliance.The ideal candidate will be able to commit to full-time...


  • Melbourne, Victoria, Australia Suncorp Group Full time

    About Suncorp GroupWe are a leading Australian financial services company, proud to serve our customers with innovative solutions and expert knowledge.Job OverviewThis is an exciting opportunity to join our claims team as a Claims Assessment Professional, where you will play a crucial role in delivering excellent customer service and ensuring fair outcomes...