Senior Family Services Team Manager

1 month ago

Darwin, Northern Territory, Australia Cornerstone Medical Recruitment Full time

Cornerstone Medical Recruitment is partnering with a not-for-profit organisation to find a Senior Family Services Team Manager to lead the team in Darwin.

About the organisation

This respected not-for-profit organisation delivers a wide range of social services across the Northern Territory. Their holistic centre offers support programs focused on children, families, and the wider community. They are committed to ensuring families receive comprehensive, wrap-around support.

About the role

You will oversee the delivery and integration of programs designed to support children, young people, and families, while promoting community awareness of the services available. Your key responsibilities will include:

  • Service Delivery – Manage triage, assessment, and allocation of case management and group work participants. Provide direct service delivery, including handling complex cases when needed.
  • Team Leadership – Supervise and support a multidisciplinary team to deliver evidence-based, child-centered, and family-focused services.
  • Program Coordination – Collaborate with other team leaders to ensure the integrated delivery of services at the Hub, providing holistic support to participants.
  • Data Management & Reporting – Ensure accurate data entry, case notes, and reporting in line with program requirements. Lead program evaluation and contribute to continuous service improvement.
  • Community Engagement – Promote the Hub's services to the community and build relationships with key stakeholders to enhance service access and awareness.

About you

  • Degree in Social Work, Psychology, Counselling, or a related field (Postgraduate qualifications preferred).
  • 5 years' experience in relevant practice and team leadership.
  • Strong interpersonal and communication skills, with experience in supervision, report writing, and working with culturally diverse groups.
  • Strong cultural competency, particularly in working with Aboriginal communities.
  • NT Driver's License and valid Working with Children Clearance (Ochre Card) or eligibility to apply for it.
  • Satisfactory criminal history check.
  • Flexibility to work occasional weekends.

What we offer

  • Competitive salary and benefits, including salary packaging.
  • Opportunities for professional development and growth.

How to apply

Submit your resume and include the contact details of two referees.

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