Senior IT Service Delivery Manager

6 days ago


Darwin, Northern Territory, Australia NEC IT Solutions Australia Pty Ltd Full time
About the Role

Become a key player at NEC by driving, delivering, and leading our Managed Services for a government client. As the Senior Account Delivery Manager, you will be the primary liaison between the customer and NEC, ensuring the overall delivery and performance of IT Network Services.

As a key member of our team, your responsibilities will include managing service delivery to fulfill contractual commitments and implementing continuous improvements.

In this role, you will work closely with the customer to resolve any service issues and report on performance. Your goal is to ensure that our IT services align with the customer's IT strategy, goals, and objectives while delivering services in a timely and cost-effective manner.



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