Service Delivery Expert
2 days ago
Job Overview
Kennedy Reid is a renowned recruitment agency in Australia, and we're partnering with a leading player in the automotive services sector to find an exceptional Service Delivery Expert.
This 3-month fixed term contract offers a high possibility of extension, and you'll be working on the customer service team, interacting with clients, and external departments to provide top-notch service.
As a Service Delivery Expert, your key responsibilities will include:
- Managing phone queries both inbound and outbound
- Corresponding to email queries
- Handling complaint escalations
- Liaising with clients and external departments to book services
- Working hours: Monday to Friday, 8:30am-5pm (with flexibility for work-from-home arrangements)
- Duration: 3-month fixed term contract with potential for extension
- Location: Greystanes, NSW 2145
- Salary: $32.73 per hour
About You
We're looking for a skilled Service Delivery Expert with:
- A background in call center experience
- High attention to detail
- Excellent verbal and written communication skills
As a successful candidate, you'll enjoy:
- Opportunities for career progression through ongoing training
- A chance to prove yourself and potentially secure a permanent role
- Access to employee benefits, including vehicle discounts, family-friendly perks, and more
- Participation in company social events, such as BBQs, team dinners, and fun activities
This role is an excellent opportunity to join a dynamic team and contribute to delivering exceptional service in the automotive sector. Apply now
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