Service Delivery Expert

2 days ago


Sydney, New South Wales, Australia Kennedy Reid Full time

Job Overview

Kennedy Reid is a renowned recruitment agency in Australia, and we're partnering with a leading player in the automotive services sector to find an exceptional Service Delivery Expert.

This 3-month fixed term contract offers a high possibility of extension, and you'll be working on the customer service team, interacting with clients, and external departments to provide top-notch service.

As a Service Delivery Expert, your key responsibilities will include:

  • Managing phone queries both inbound and outbound
  • Corresponding to email queries
  • Handling complaint escalations
  • Liaising with clients and external departments to book services
  • Working hours: Monday to Friday, 8:30am-5pm (with flexibility for work-from-home arrangements)
  • Duration: 3-month fixed term contract with potential for extension
  • Location: Greystanes, NSW 2145
  • Salary: $32.73 per hour

About You

We're looking for a skilled Service Delivery Expert with:

  • A background in call center experience
  • High attention to detail
  • Excellent verbal and written communication skills

As a successful candidate, you'll enjoy:

  • Opportunities for career progression through ongoing training
  • A chance to prove yourself and potentially secure a permanent role
  • Access to employee benefits, including vehicle discounts, family-friendly perks, and more
  • Participation in company social events, such as BBQs, team dinners, and fun activities

This role is an excellent opportunity to join a dynamic team and contribute to delivering exceptional service in the automotive sector. Apply now



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