Accor Reservations Agent

3 days ago


Sydney, New South Wales, Australia NOVOTEL Full time
About the Role

We are seeking a highly skilled and motivated Reservations Agent to join our team at NOVOTEL. As a key member of our reservations department, you will be responsible for processing and inputting group, FIT, and corporate reservations via phone, email, and other channels.

Key Responsibilities
  • Maintain fluency with the ALL Live Limitless Loyalty Program
  • Provide efficient, friendly, and professional service to all guests
  • Liaise with relevant Hotels to ensure that we can deliver on service requests
Requirements
  • Service-oriented with an eye for detail
  • Confident and articulate communication, negotiation, relationship, and networking skills
  • Time management skills with the ability to multitask
  • Entrepreneurial spirit with drive, ambition, and high level of energy
  • Passion for hospitality
Benefits
  • An opportunity to Work Your Way, Learn Your Way, and experience Benefits Your Way at Accor
  • Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
  • Work alongside passionate industry professionals
  • Be mentored by experienced Accor Hospitality professionals who want to see you succeed
Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.



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