Braze Implementation Specialist

3 days ago


Melbourne, Victoria, Australia Slalom Full time
About the Role

We are seeking a highly skilled Braze Implementation Specialist to join our team. In this role, you will drive end-to-end implementation of Braze for diverse clients, from initial setup and configuration to campaign design, deployment, and optimization.

You will advise clients on Braze best practices, data strategy, campaign optimization, and technical troubleshooting, ensuring they get the most out of the platform.

As a Braze Implementation Specialist, you will design and execute complex Braze Canvas flows to create engaging, cross-channel customer journeys that drive results.

Your Responsibilities
  1. Implement Braze solutions for clients, including initial setup, configuration, campaign design, deployment, and optimization.
  2. Advise clients on Braze best practices, data strategy, campaign optimization, and technical troubleshooting.
  3. Design and execute complex Braze Canvas flows to create engaging, cross-channel customer journeys.
  4. Work closely with developers, project managers, and client stakeholders to ensure successful project delivery and achieve client satisfaction.

Your Qualifications

  • Braze certification, ideally Braze certified developer or/and Braze Validated Onboarding Technical Architect.
  • Proven experience in Braze, including platform implementation design, data dictionary design and implementation, data ingestions, campaign building, workflows, and segmentation.
  • Proficiency in JavaScript, HTML, and CSS.
  • Proficiency in SQL.
  • Proficiency in Liquid templating language or similar dynamic content creation tools.
  • Experience with REST APIs and data integration.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We empower clients to move confidently through ambiguity and risk, driving transformative outcomes. Our teams go beyond the expected to deliver high-impact projects, meeting clients where they are to uncover business needs and deliver results.

We combine marketing savvy with deep technical expertise to help clients harness their customer data and drive measurable results across all channels.

At Slalom, we value diversity, equity, and inclusion. We strive to create an environment where everyone feels welcome, respected, and empowered to contribute their best work.



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