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Implementation Specialist

1 month ago

Melbourne, Victoria, Australia Simpro Software Pty Ltd Full time
Job Title: Software Implementation Specialist

We are seeking a highly skilled Software Implementation Specialist to join our team at Simpro Software Pty Ltd.

About the Role:

The successful candidate will be responsible for delivering high-quality product training to clients, building long-lasting professional relationships, and taking ownership of challenges to create workflow solutions that enhance customer use of our product.

Key Responsibilities:

  • Deliver tailored product training sessions to clients across various industries
  • Take ownership of client challenges and create workflow solutions to improve their experience with our product
  • Build strong relationships with clients through proactive support and engagement
  • Collaborate with other departments to contribute to the development of a better product for our clients

About You:

We are looking for an individual with excellent training delivery skills, previous experience in the SaaS/tech industry, and a consultative approach. You should have a professional attitude, ability to prioritize tasks, meet deadlines, and adapt to new systems and programs.

Our Culture:

Simpro Software Pty Ltd is an equal opportunity employer that values diversity and inclusion. We believe in creating a supportive team environment where employees can thrive and grow. Our core values include being one team, customer-centric, growth-minded, accountable, and celebrating success.

What We Offer:

  • An estimated salary of AU$80,000 - AU$120,000 per annum based on location and experience
  • A range of benefits, including flexible working arrangements, monthly RDOs, and opportunities for growth and development
  • A fun and dynamic work environment with a focus on teamwork and camaraderie