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Client Experience Manager

2 months ago

Sydney, New South Wales, Australia Nine Full time

About the Role:

The Client Experience Executive is a key member of our team, responsible for delivering exceptional client experiences across various projects. This role requires a high level of organization, attention to detail, and the ability to work collaboratively with multiple teams.

Key Responsibilities:

  • Manage client projects from start to finish, ensuring timely delivery and exceeding client expectations.
  • Develop a deep understanding of client objectives and goals to deliver tailored solutions.
  • Collaborate with cross-functional teams to ensure seamless project execution.
  • Identify opportunities to optimize client experiences and deliver value-added solutions.
  • Effectively manage conflicts and ensure compliance with client deliverables.
  • Develop and maintain relationships with clients to ensure long-term partnerships.

Requirements:

  • Previous experience in project management or a related field.
  • Strong understanding of the media and advertising landscape.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and problem-solving skills.
  • Passion for content creation and delivery.

About Nine:

Nine is a leading media company in Australia, committed to delivering exceptional content and experiences to our clients and audiences. We value diversity, inclusion, and collaboration, and we're looking for talented individuals who share our vision.