Strategic Client Experience Leader

5 days ago

Sydney, New South Wales, Australia AECOM Full time

{"heading": "Transforming Client Experiences", "subheading": "Be part of a team that delivers outstanding client engagement", "paragraph1": "At AECOM, we're looking for a Senior Client Experience Partner who can champion a client-centric culture and support teams to deliver exceptional client experiences. As a key member of our team, you'll partner with the Head of Client Experience to design and execute strategies that elevate the client experience at every stage of the client journey.", "paragraph2": "Key responsibilities include creating engaging learning experiences that build client service capability and mindset, collaborating and engaging with internal stakeholders to exchange ideas and improve project outcomes, and driving change through insights by analyzing client feedback and communicating outcomes and actions clearly.", "paragraph3": "In this role, you'll have the flexibility to work in a dynamic environment where your integrity, entrepreneurial spirit, and pioneering mindset are championed. You'll be working with a global team that's committed to fostering a safe and respectful workplace where everyone can bring their whole selves to work.", "enumeration": "Key qualifications include a proven track record in client experience or similar client service-focused roles, exceptional communication skills that inspire teams and engage stakeholders, and a talent for project management and a strategic mindset that drives flawless execution.", "callout": "AECOM acknowledges the Traditional Owners and Custodians of the lands on which we work and pay our respects to their cultures and to their Elders - past, present, and emerging.", "closing": "We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too."}

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