Technical Services Manager

3 weeks ago

Canberra, ACT, Australia Fujitsu Full time

About Fujitsu

We leverage technology to drive innovation and empower businesses. Our global presence enables us to bring cutting-edge solutions to transform organizations and society. Built on our core values, we foster a culture of diversity, equity, and inclusion, where everyone can thrive.

About the Role

RFQ Opportunity

The Technical Delivery Manager will work closely with product-focused teams to deliver end-to-end services and provide guidance in production. As a Technical Delivery Manager, you will be responsible for overseeing the technical execution, managing technical teams, and ensuring timely project delivery in alignment with business objectives.

This position is based in Canberra (preferred), with consideration given to Melbourne, Brisbane, and Adelaide for candidates willing to work in the office.

Security clearance of at least NV1 is required.

Responsibilities

  • Identify key business objectives and provide solution recommendations through business analysis and management consulting.
  • Manage project scope from inception to closure.
  • Define, develop, and manage project schedules and budgets.
  • Coordinate resources, prepare project teams for kick-off, ensure effective project milestone completion, control project scope, and mitigate risks.
  • Ensure project consultants adhere to configuration, development, and methodology standards.
  • Optimize delivery processes for efficiency and cost-effectiveness.
  • Provide technical direction and leadership.
  • Ensure technical teams follow industry best practices, standards, and methodologies.
  • Lead and manage technical teams, including developers, engineers, and other technical professionals.
  • Identify and manage technical delivery risks.
  • Provide technical expertise and support teams to resolve complex technical challenges.

Requirements

Mandatory Criteria

  • Experience in delivering cybersecurity and assurance projects, including managing project scope, schedule, and budget constraints and providing support to clear issues blocking delivery.
  • Significant knowledge and experience implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment.
  • And/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.

Weighted Criteria

  • Experience working with and influencing internal and external stakeholders and partners to minimize the organization change impact to successfully implement Cyber Security mitigations.
  • Proven track record in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration.
  • Experience in the management of Microsoft Windows Desktop and Server Operating Systems environments.

Why Fujitsu?

We are an organization committed to diversity, equity, and inclusion, and we promote a culture of respect and fairness. We strive to bring together a diverse mix of perspectives and talents in an inclusive environment where everyone can bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation, and our AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best-in-class reward and recognition programs, flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity, and Inclusion

  • Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Kinexus Full time

    We are seeking a highly skilled Technical Services Manager to join our team at Kinexus in Canberra. The successful candidate will be responsible for the maintenance and repairs, improvements and management of communications, surveillance and RADAR systems for defence aerospace platforms.The ideal candidate will have a strong background in electronics and...

  • Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the roleAs a Technical Services Manager at Fujitsu, you will be responsible for managing a team of technical specialists, ensuring that service levels are met. This includes people management, customer relations, risk management, planning and control, business orientation, service delivery, professional specialization, and tools mastery.About...

  • Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the RoleFujitsu is seeking a highly skilled Technical Services Manager to join our team. As a Technical Services Manager, you will be responsible for managing a team of technical specialists, ensuring that service levels are met, and establishing relationships with customers and managers across Fujitsu.Key ResponsibilitiesPeople Management: Manage,...

  • Technical Print Services Manager

    2 days ago

    Canberra, ACT, Australia Talent International Full time

    About the Role:An experienced Technical Print Services Manager oversees the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). They are responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration, and...

  • Technical Print Services Infrastructure Manager

    1 week ago

    Canberra, ACT, Australia Aris Zinc Full time

    Infrastructure Engineer Print Services Job DescriptionWe are seeking an experienced Technical Print Services Infrastructure Manager to join our team in Canberra.Company Overview: At Aris Zinc, we champion people first, empowering them to take charge of their own aspirations and professional futures. Our unique combination of expertise in recruiting, IT...

  • Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled Technical Services Manager to join our team at Fujitsu. As a key member of our organization, you will be responsible for managing a team of technical specialists, ensuring that service levels are met and exceeded.Key ResponsibilitiesPeople Management: Manage, motivate, and develop a team of technical specialists...

  • Technical Program Manager, Region Services

    4 weeks ago

    Canberra, ACT, Australia Tideri Jobbörse Full time

    Job Title: Technical Program Manager, Region ServicesWe are seeking a highly skilled Technical Program Manager to join our Region Services team. As a Technical Program Manager, you will be responsible for driving large-scale global projects and initiatives, leading cross-functional teams focused on the delivery of new workflow features and tools that enhance...

  • Technical Services Director

    2 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    Job DescriptionWe are seeking a skilled Technical Services Manager to join our team at Fujitsu.About the RoleManage and develop a team of technical specialists to ensure high-quality service delivery.Establish relationships with customers, managers, and stakeholders to provide technical interface and support.Develop and implement risk management strategies...

  • Technical Services Director

    1 month ago

    Canberra, ACT, Australia Fujitsu Full time

    About the RoleFujitsu is seeking a highly skilled Technical Services Manager to lead our technical teams and drive service delivery excellence.Manage and develop a team of technical specialists to ensure service levels are met.Establish and maintain relationships with customers and stakeholders to deliver exceptional service.Identify and mitigate risks to...

  • Technical Services Director

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the roleWe are seeking a highly skilled Technical Services Manager to join our team at Fujitsu.Manage a team of technical specialists, ensuring service levels are met.Establish relationships with customers and internal stakeholders to act as a respected technical interface.Establish and manage risk for the team's technical skill levels and...

  • Technical Services Director

    1 month ago

    Canberra, ACT, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled Technical Services Manager to join our team at Fujitsu. As a key member of our organization, you will be responsible for managing a team of technical specialists, ensuring that service levels are met, and establishing relationships with customers and managers across Fujitsu.Key ResponsibilitiesManage, motivate,...

  • Technical Service Specialist

    4 weeks ago

    Canberra, ACT, Australia Ricoh Imaging Europe Full time

    Are you a skilled technical professional looking for a challenging role?Key Responsibilities:Deliver high-quality service to customers through scheduled support visits and logged Service OrdersInstall and configure hardware and software solutions on-site and remotelyProvide comprehensive training to end-users on Ricoh hardware and software solutionsPerform...

  • Technical Service Specialist

    1 month ago

    Canberra, ACT, Australia Ricoh Imaging Europe Full time

    Are you a technical expert looking for a challenging role?Key Responsibilities:Deliver high-quality support to customers through scheduled service ordersInstall and configure hardware and software solutions on-site and remotelyProvide comprehensive training to end-users on Ricoh products and solutionsPerform troubleshooting diagnostics to resolve software...

  • Technical Services Professional

    3 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    Job Summary:We are seeking an experienced Technical Services Engineer to join our team at Fujitsu. As a key technical role, you will maintain and develop our clients' on-premises infrastructure and applications. Your responsibilities will include supporting unique DICT applications for multiple customers, maintaining the availability and security of their...

  • Technical Services Specialist

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the roleWe are seeking an experienced Technical Services Specialist to maintain and develop our clients on-premises infrastructure and applications. You will be supporting unique defence applications for multiple customers in order to maintain the availability and security of their service.About youMaintain, monitor and alert services within the...

  • Print Services Technical Specialist

    4 days ago

    Canberra, ACT, Australia Talent International Full time

    About the Role:An experienced Print Services Technical Specialist is responsible for managing the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs) in Canberra. The successful candidate will manage and provision MFD, associated print peripherals, impression counts, relocations, maintain printer queues,...

  • Technical Services Manager

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled Technical Services Manager to join our team at Fujitsu. As a key member of our organization, you will be responsible for managing a team of technical specialists, ensuring that service levels are met, and establishing relationships with customers and managers across Fujitsu.Key ResponsibilitiesPeople Management:...

  • Technical Project Manager

    2 weeks ago

    Canberra, ACT, Australia Empire Group Full time

    Our company is seeking a highly skilled Technical Project Manager to join our team on an initial 12-month contract, likely beyond. This role is working in a significant Federal Government Department who are at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to become one of the top three...

  • Technical Service Specialist

    2 weeks ago

    Canberra, ACT, Australia Ricoh Imaging Europe Full time

    Key Responsibilities:Deliver quality work to customers via logged Service OrdersPerform on-site and remote hardware and software installationsProvide end user training on hardware and software solutionsPerform troubleshooting diagnostics of software issues logged via Service OrdersPerform Field Service calls to achieve customer satisfactionDiscuss machine...

  • Senior Technical Program Manager, Region Services

    1 month ago

    Canberra, ACT, Australia Amazon Full time

    About the RoleAmazon Web Services (AWS) is seeking a Senior Technical Program Manager to join the Region Services organization in delivering large-scale programs for some of the most mission-critical clouds.The ideal candidate will be an exceptionally strong communicator, both written and verbally, and be a positive influencer across teams to meet program...