Customer Service Liaison

6 days ago


Willoughby, Australia Dental Corporation Full time
About the Role

We are seeking a highly skilled and experienced Business Administrator to join our team as a Customer Service Consultant at our Willoughby Home. As a key member of our care home leadership team, you will play a crucial role in ensuring the success of our operation.

Key Responsibilities
  • Provide exceptional customer service to residents, employees, and visitors, ensuring a warm and welcoming experience.
  • Support the employee experience through rostering, recruitment, onboarding, and leave management.
  • Coordinate resident placements, ensuring a smooth and informative introduction to the care home.
  • Process fortnightly staff payroll and associated reports, ensuring accuracy and compliance.
About You

We are looking for a candidate with:

  • A minimum of a Cert III in Business Administration or equivalent experience.
  • Previous experience in a similar admin/customer service role.
  • Excellent communication and interpersonal skills.
  • Intermediate to advanced skills across the MS Office Suite.
  • Highly developed organisation and time management skills.
What We Offer

We offer a supportive and collaborative team culture, continual learning and development opportunities, and exciting benefits on offer from our Bupa Partners. If you are a motivated and experienced Business Administrator looking for a new challenge, we encourage you to apply.



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