Customer Services Consultant I Willoughby

5 months ago

Willoughby, Australia Bupa Full time

**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_**

**The Opportunity**

Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home.

Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the employee experience, you will work across the following functions: rostering and pay, training/compliance and Human Resources.

Some of your duties will include:
**Resident Placement**- Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by coordinating the admissions, welcome and settling in process, ensuring the best possible customer experience

**Employee Service**- Support the Care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave.

**Concierge**Payroll**- Processes fortnightly staff payroll and associated reports- Ensures Facility Manager reviews and authorizes pay run each fortnight

**About You**- Minimum of a Cert III in Business Administration or equivalent experience- Previous experience gained in a similar admin/customer service role- Patience - working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition- You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up- Intermediate to advanced skills across the MS Office Suite- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role- Knowledge of Kronos/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageous

**What’s in it for you?**- We set you up for success from the get-go with our dedicated Induction program- Supportive, collaborative, and caring team culture- Continual learning and development opportunities- Discounts on Bupa Products - insurances, optical, dental- Exciting benefits on offer from our Bupa Partners- Internal transfers across our care homes

**Be at the Heart of It - your new team is ready to welcome you**Eligibility criteria and conditions apply

  • Customer Services Consultant I Willoughby

    5 months ago

    Willoughby, Australia Bupa Full time

    **_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** Join Bupa Aged Care and be at the heart of it in Willoughby. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We...

  • Customer Services Consultant I Willoughby

    5 months ago

    Willoughby, Australia Bupa Full time

    **_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** **The Opportunity** Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home. Your role known...

  • Customer Services Consultant I Willoughby

    6 months ago

    Willoughby, Australia Dental Corporation Full time

    Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team? The Opportunity Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home. Your role known across Bupa...

  • Customer Services Consultant

    5 months ago

    Willoughby, Australia Bupa Full time

    **_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** Join Bupa Aged Care and be at the heart of it in Willoughby. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We...

  • Care Manager I Willoughby

    5 months ago

    Willoughby, Australia Bupa Full time

    **Join Bupa Aged Care and be at the heart of it in Willoughby** As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re...

  • Care Manager I Willoughby

    5 months ago

    Willoughby, Australia Bupa Full time

    **Join Bupa Aged Care and be at the heart of it in Willoughby** As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re...

  • Casual Sales Consultant

    5 months ago

    Willoughby, Australia Anytime Fitness Willoughby Full time

    _**Anytime Fitness Willoughby**_ is currently on the lookout for driven, friendly and committed Sales & Admin Consultants. - Anytime Fitness_ is the leading _24/7_ fitness franchise worldwide, offering it’s members a premium and convenient membership experience. The **AF Chatswood** prides itself on being welcoming and friendly to our clients while...

  • Customer Services Consultant I Willoughby

    3 weeks ago

    Willoughby, Australia Bupa Full time

    Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?The OpportunityExciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our WilloughbyCare Home.  Your role known across Bupa...

  • Sales Assistant

    5 months ago

    Willoughby, Australia SuperCellars willoughby Full time

    The successful applicant should enjoy working in a retail environment, with an emphasis on customer service and merchandising. ALCOHOL KNOWLEAGE The position involves the following - Customer Service - Stocking cool room, fridges and shelves - Merchandising skills - Ability to lift and handle stock - Taking deliveries - Availability to work nights and...

  • Hospitality Service Assistant I Bupa Willoughby

    2 months ago

    Willoughby, Australia Bupa Full time

    **About the Home** **Bupa Willoughby is a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing...

  • Customer Service Consultant

    3 weeks ago

    Willoughby, Australia Dental Corporation Full time

    Unlock Your Potential as a Customer Service ConsultantAre you a skilled business administrator looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a dynamic and experienced Customer Service Consultant to join our team at Bupa's Willoughby Home.About the RoleThis is an exciting opportunity to...

  • Customer Service Consultant

    4 weeks ago

    Willoughby, Australia Dental Corporation Full time

    Exciting Opportunity for a Customer Service ConsultantWe are seeking a dynamic and experienced business administrator to join our care home leadership team at our Willoughby Home. As a Customer Service Consultant, you will play a crucial role in supporting the employee experience and ensuring the best possible customer experience for our residents and their...

  • Customer Service Consultant

    4 weeks ago

    Willoughby, Australia Dental Corporation Full time

    Exciting Opportunity for a Business AdministratorWe are seeking a dynamic and experienced business administrator to join our care home leadership team at our Willoughby Home. As a Customer Service Consultant, you will play a crucial role in supporting the employee experience and ensuring the best possible customer experience for our residents and their loved...

  • Console Operator

    2 months ago

    Willoughby, Australia Jasbe Petroleum Full time

    Do you have retail, customer service or barista experience and looking for a role with a real career path? - Why not consider the Petroleum Retail industry?? We are embarking on significant growth over the next 6 to 12 months and are looking for our next Customer service superstars for our BP North Willoughby store at Willoughby. Availability for early...

  • Recreational Activities Officer

    5 months ago

    Willoughby, Australia Bupa Full time

    **About the Home** - Bupa Willoughby is a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing our...

  • Wellbeing Carer I Bupa Willoughby

    2 months ago

    Willoughby, Australia Bupa Full time

    **Wellbeing Carer: Where your passion for enriching lives meets endless possibilities** **Do you thrive on creating joy and connection? Are you a natural at bringing people together and helping them discover their passions?** If so, then we want YOU to join our vibrant team as a **Wellbeing Carer **at Bupa Willoughby **Here's what you'll do**: - ** Be...

  • Hospitality Service Assistant

    5 months ago

    Willoughby, Australia Bupa Full time

    **About the Home** Bupa Willoughby is a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing our...

  • Console Operator

    2 months ago

    Willoughby, Australia Jasbe Petroleum Full time

    Do you have retail, customer service or barista experience and looking for a role with a real career path? - Why not consider the Petroleum Retail industry?? We are embarking on significant growth over the next 6 to 12 months and are looking for our next Customer service superstars for our BP Tower store at Willoughby. Availability for over-night, early...

  • Console Operator

    5 months ago

    Willoughby, Australia Jasbe Petroleum Full time

    Do you have retail, customer service or barista experience and looking for a role with a real career path? - Why not consider the Petroleum Retail industry?? We are embarking on significant growth over the next 6 to 12 months and are looking for our next Customer service superstars for our BP Tower store at Willoughby. Availability for over-night, early...

  • Office Administrator

    7 days ago

    Willoughby, Australia Bupa Full time

    **About the Home** Bupa Willoughby is a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring; school, church, parks, Chatswood shopping precinct, local shops and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing our...