Implementation Consultant
8 hours ago
Deliverect is a rapidly scaling global SaaS unicorn that revolutionizes technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is to empower ambitious individuals with the skills and knowledge to make a positive impact on business.
Our VisionWe strive to develop in our professional careers, all while being part of something larger than ourselves. Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers.
Our Benefits- Growing Sales: We propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
- Optimised Operations: We elevate overall efficiency while concurrently reducing operational costs.
- Elevated Customer Satisfaction: We support businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
We are a tight-knit team that thrives on continuous enhancements and personal growth. Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination.
Our DepartmentThe Enterprise Delivery team at Deliverect is a key group of seasoned professionals committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations, resulting in streamlined processes, reduced errors, and elevated operational efficiency.
Your RoleAs an Implementation Consultant at Deliverect, you will play a crucial role in advancing our mission. Your direct engagement with our global clientele, delivery channels, and resellers ensures the seamless adoption of our Delivery platform. Your expertise provides vital product insights and technical assistance, fostering the success of our partners.
A Typical Day- Prioritize customer needs with a service-oriented approach, delivering exceptional customer experiences.
- Support customers, including partners, to ensure they leverage the full potential of Deliverect's offerings.
- Manage multiple stakeholders, customers, and projects concurrently, ensuring seamless coordination in a timely manner.
- Oversee complex implementation processes, monitoring specific KPIs to guarantee successful outcomes.
We are seeking a highly skilled individual with deep knowledge of Deliverect's product suite, integration capabilities, and experience with configuring solutions for complex setups. Proven track record in technical account management or related fields, preferably in hospitality, retail, or e-commerce sectors, is a must.
About the RoleThis is a full-time, hybrid role requiring 3 days in our Sydney office and 2 days working from home. Candidates must demonstrate impeccable English and any other language skills are a plus. We are committed to creating an inclusive and diverse workplace, actively encouraging applications from underrepresented individuals.
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Implementation Consultant
8 hours ago
Sydney, New South Wales, Australia Deliverect Full time{"title": "Deliverect: A Mission-Driven Role", "subtitle": "Join our team as an Implementation Consultant and contribute to revolutionizing food delivery operations worldwide.", "content": "At Deliverect, we're on a mission to empower ambitious individuals with the skills and knowledge to make a positive impact on business.As an Implementation Consultant,...
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