Implementation Consultant

2 months ago

Sydney, New South Wales, Australia ELMO Software Full time
Job Description

Reporting to the Regional Implementation Manager, the Implementation Consultant – Payroll / RTA will be required to make significant contributions to the development and deployment of ELMO's talent management system.

Key Responsibilities
  • Gaining an in-depth knowledge of all ELMO systems with a primary focus on Payroll and Rostering, Time & Attendance.
  • Configuration of ELMO solutions in accordance with client specifications, and in line with ELMO timelines, standards and procedures.
  • Manage client projects, including the development, configuration, client liaising and stakeholder management, in a way that meets client deadlines.
  • Documenting, and maintaining the currency of the documentation of the capabilities of the ELMO solution, both for internal and external use.
  • Systems-related troubleshooting for both internal and external stakeholders.
  • Logging and maintaining records of all system-relating troubleshooting (technical queries, user errors).
  • Escalating technical issues where appropriate (system bugs, application enhancements), and assisting in their prompt resolution.
  • Participating in and delivering outcomes for other projects as may from time to time be assigned.
  • Ensure compliance with ELMO's information security privacy policies and procedures.
Requirements
  • Strong background within a similar role (e.g. consulting experience within a talent management environment).
  • Strong understanding of Payroll, Rostering, Time & Attendance.
  • Demonstrated Project Management skills.
  • Exceptional communication skills.

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