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Implementation Consultant
2 months ago
Wright Executive is seeking a highly skilled and experienced professional to join our team as an Implementation Consultant. This is a career-defining opportunity for a tech-savvy individual who is passionate about delivering exceptional customer experiences.
Key Responsibilities- Ensure achievement of growth targets and customer satisfaction through the delivery of high-quality customer support.
- Work closely with the leadership team and tech delivery teams to manage customer queries and develop formal customer proposals.
- Provide demonstrations, presentations, training, consultation, and sales support services to customers.
- Conduct solution design and technical analyses to maintain an in-depth knowledge of products and services.
- Adopt sales, solution design, product development, and Hubspot support processes, and contribute to ongoing process improvements.
To be considered for this role, you will bring a deep knowledge and technical ability, ideally covering medical practices, financial processes, and industry practice management systems (PMS's), along with accounting/ERP packages. You will also possess analytical, diagnostic, project management, and problem-solving skills, as well as excellent customer relationship and stakeholder management skills, including advanced presentation and communication skills.
What We OfferAs a reward for your commitment to delivery and outstanding performance, you will be remunerated exceptionally well through salary, bonuses, and share options, along with gaining first-class development within every step of the project delivery lifecycle. You will have the flexibility and freedom to work from home on occasion, while also having the opportunity to work in a dynamic and fast-paced environment.
