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Implementation Consultant

2 months ago

Sydney, New South Wales, Australia Deliverect Full time
{"title": "Deliverect: A Mission-Driven Role", "subtitle": "Join our team as an Implementation Consultant and contribute to revolutionizing food delivery operations worldwide.", "content": "

At Deliverect, we're on a mission to empower ambitious individuals with the skills and knowledge to make a positive impact on business.

As an Implementation Consultant, you'll play a crucial role in advancing our mission by ensuring the seamless adoption of our Delivery platform.

With your expertise, you'll provide vital product insights and technical assistance to our partners, guiding them through the technical implementation process.

Key responsibilities include:

  • Prioritizing customer needs with a service-oriented approach
  • Supporting customers to ensure they leverage the full potential of Deliverect's offerings
  • Managing multiple stakeholders, customers, and projects concurrently
  • Overseeing complex implementation processes and monitoring specific KPIs
  • Identifying, documenting, and escalating bugs through appropriate channels

Requirements:

  • Deep knowledge of Deliverect's product suite and integration capabilities
  • Proven track record in technical account management or related fields
  • Success in implementing SaaS solutions for mid-market and enterprise clients
  • Excellent communication and interpersonal skills
  • Proficiency in G Suite and familiarity with CRM and ticketing systems

We offer a dynamic work environment, opportunities for growth and development, and a chance to be part of a fast-growing SaaS unicorn.

Join us and contribute to shaping the future of food delivery operations.

", "call_to_action": "Learn more about this opportunity and how you can contribute to Deliverect's mission."}