Facilities Professional Lead

We are seeking a seasoned facilities professional to lead our maintenance, safety, and building operations team. As the successful candidate, you will oversee all OPS sites, leveraging your comprehensive knowledge of building systems and operational functions to drive efficiency and excellence.

You will provide strategic direction to a team of supervisors, skilled maintenance technicians, and custodial staff, ensuring excellent internal departmental service and high standards of cleanliness and safety.

Key responsibilities include:

• Providing leadership and supervision to staff in a manner that motivates, empowers, guides, and directs them to be responsible and accountable.
• Supporting direct reporting supervisors by coaching, mentoring, guiding, problem-solving, and professional development.
• Undertaking regular check-ins, team meetings, and performance management as needed.
• Participating in recruitment, retention, labor relations matters, and overseeing team performance management.
• Ensuring health and safety procedures are in place and followed by staff; potential health and safety risks are identified, reported, and addressed with support from the relevant departments.

In addition, you will:

• Oversee the custodial services for all sites, ensuring a high standard of cleanliness and safety.
• Ensure that all custodial staff are properly trained in various facets, such as orientation, chemical use, proper cleaning procedures, and safety.
• Oversee suite turnovers to ensure they are completed in a timely manner at an acceptable standard.
• Oversee the maintenance/inventory levels of cleaning supplies.
• Work collaboratively with senior colleagues to develop annual budgets and manage/control the Facilities budget.
• Implement systems that improve efficiency and effectiveness in maintenance and custodial service delivery.
• Prepare correspondence, letters, and reports as required.
• Maintain current knowledge of maintenance services, approved standards, legislation, regulations, policies, procedures, and trends.
• Advise on cost-effective and efficient measures.
• Oversee contractors on site, as established by senior colleagues.
• Ensure all regulatory compliance requirements have been met and related documentation is maintained.
• Maintain and build cooperative relationships with all OPS stakeholders, external contractors, tenants, and service users.
• Work closely with program and operational staff to ensure that facilities meet the needs of tenants and staff.
• Work independently to meet deadlines and complete assignments as instructed.

• Degree or Diploma in Facilities Management, maintenance, or related field or equivalence in knowledge and experience.
• Minimum 3 years of experience in a related management role, preferably within a unionized environment.
• Strong knowledge of general maintenance procedures, plumbing, carpentry practical theory, HVAC, and electrical systems.
• Proven leadership and team management skills.
• Knowledge of preventative and compliance maintenance programs.
• Experience working with external contractors/trades and service technicians.
• Experience working within residential supportive housing properties is welcomed.

• Knowledge of current social issues related to homelessness, mental illness, and drug addiction.
• Familiarity with local building codes, safety regulations, and compliance requirements.
• Excellent understanding of general property management.
• Proficiency with Microsoft products/software and aptitude to assess and work with maintenance software for advancing routine workflow procedures.
• Strong administrative and leadership skills.
• Demonstrate positive, professional, and engaging approach to work and the workplace.
• Strong attention to detail with custodial standards.
• Experience in developing training standards and written procedures for custodial team.
• Strong interpersonal communication skills.
• Demonstrated ability to troubleshoot and manage building issues as they arise.
• Demonstrated ability to prioritize in a changing environment and capacity to work well under pressure, independently.
• Excellent written and oral communication skills.

We are looking for a collaborative and results-driven individual who can lead our facilities team effectively. If you possess strong leadership and technical skills, we encourage you to apply.