Customer Support Specialist

3 weeks ago


Perth, Western Australia Canon Full time

About the Role

We are seeking a skilled Customer Support Specialist to join our team at Canon Australia. The successful candidate will be responsible for providing exceptional customer service and support to our business imaging customers across the Western Pilbara area.

  • Travel to various sites to perform reactive and proactive servicing, software and firmware upgrades, network connectivity, and hardware and software installations.
  • Meet and exceed customer expectations, building strong relationships with Canon customers.
  • Maintain all Canon and customer safety processes and policies, identifying areas for improvement.

About You

The ideal candidate will have experience as a Printer or Photocopier Technician, with exposure to repairing hardware and software issues in the field. Training will be provided for candidates with general electrical/mechanical experience.

  • Electrical/Mechanical aptitude/interest.
  • Professional personal presentation.
  • Clear verbal communicator.
  • Current Driver License.
  • Ability to complete relevant medicals and inductions for mine site access/compliance.

Our Offer

We offer a competitive package including residential housing, remote working allowance, overtime, car, laptop, and tools.

Full initial and ongoing training provided.



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