IT Support Specialist

4 weeks ago


Perth, Western Australia Vero Insurance Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to our customers, resolving issues with desktops, laptops, mobile devices, and other IT systems.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person.
  • Diagnose and resolve hardware and software issues.
  • Install, configure, and troubleshoot computer systems and peripherals.
  • Collaborate with the IT team to resolve complex technical issues.
  • Document and maintain accurate records of customer interactions and technical issues.

Requirements:

  • 1+ year of experience in IT support or a related field.
  • Strong technical skills, including knowledge of desktop operating systems, hardware, and software.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

Vero Insurance offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT, please submit your application, including your resume and a cover letter, to [insert contact information].



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