Customer Support Specialist

5 days ago


Perth, Western Australia carsales Full time
Career Opportunity

At carsales, we're committed to creating a hassle-free tyre purchasing experience for our customers. As a key member of our team, you'll be responsible for delivering exceptional customer support and driving customer satisfaction.

Key Responsibilities

  • Provide expert support to customers across multiple channels, including phone, email, and live chat.
  • Collaborate with internal stakeholders to resolve customer queries and issues.
  • Develop and implement solutions to improve day-to-day operations within the tyres business.

Requirements

  • Demonstrated inclusive and interpersonal attributes that align with our company values.
  • Proven ability to manage complex customer enquiries and resolve issues effectively.
  • Strong understanding of tyreconnect products and services.
  • Motivation to build strong relationships with customers and exceed performance targets.


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