Customer Support Specialist
5 days ago
At carsales, we're committed to creating a hassle-free tyre purchasing experience for our customers. As a key member of our team, you'll be responsible for delivering exceptional customer support and driving customer satisfaction.
Key Responsibilities
- Provide expert support to customers across multiple channels, including phone, email, and live chat.
- Collaborate with internal stakeholders to resolve customer queries and issues.
- Develop and implement solutions to improve day-to-day operations within the tyres business.
Requirements
- Demonstrated inclusive and interpersonal attributes that align with our company values.
- Proven ability to manage complex customer enquiries and resolve issues effectively.
- Strong understanding of tyreconnect products and services.
- Motivation to build strong relationships with customers and exceed performance targets.
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