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Facilities Operations Coordinator
2 months ago
About Scentre Group
Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers.
Our Purpose
We are committed to 'creating extraordinary places, connecting and enriching communities.' Our people play a vital role in delivering this purpose every day.
Your Opportunity
As a Facilities Coordinator, you will be part of a team that drives excellence in facility management. You will work closely with the Assistant Facilities Manager to ensure our facilities operate smoothly and continuously improve.
Key Responsibilities
- Support Centre Operations
- Deliver best-in-class hard and soft services to deliver excellence in customer and retailer experience.
- Build Relationships
- Establish strong relationships with service providers to ensure maintenance and repairs are done on time, within budget, and in compliance.
- Manage Maintenance
- Manage the Computerised Maintenance Management System (CMMS) for work orders.
- Contribute to Sustainability
- Contribute to environmental and sustainability initiatives, improving reporting and stakeholder engagement.
- Ensure Quality and Efficiency
- Ensure accurate, timely, and budget-conscious completion of maintenance, repairs, and capital projects.
Requirements
- Relevant Experience
- Relevant experience in retail, property, hospitality, facilities or building management.
- Trade Qualifications
- Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
- Project Management
- Project management experience.
- Customer Service
- Strong customer service focus and exceptional administration skills.
- Supervision
- Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders.
- Technology
- Technology-literate and able to use business and building management systems and software.
- Flexibility
- Capable of meeting the demands of a seven-day operating centre while maintaining a standard five-day work week schedule.
About Us
We are a collaborative, welcoming, inclusive, and supportive culture. We offer a range of benefits, including gender-neutral parental leave, life leave, and diverse career paths.
Our Commitment
We are committed to diversity and inclusion, and we encourage and support our people to bring their 'whole selves' to work every day. We believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve.
