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Food and Beverage Operations Manager

4 weeks ago

Darwin, Northern Territory, Australia Delaware North Full time
Key Responsibilities:

Oversee the daily operations of the food and beverage department, ensuring exceptional guest service and quality standards are met.

Supervise and train team members to deliver first-class food and beverage services, promoting a positive and inclusive work environment.

Assist in rostering team members to meet business requirements, ensuring adequate staffing levels and efficient service delivery.

Monitor and review performance, providing constructive feedback and guidance to team members to improve their skills and knowledge.

Handle customer complaints and concerns, supporting team members to resolve issues and maintain a high level of customer satisfaction.

Maintain accurate records of food and beverage supplies, tracking daily costs and revenue to inform business decisions.

About the Role:

This is an exciting opportunity to join the Delaware North team as a Food and Beverage Supervisor at Mindil Beach Casino Resort. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and contributing to the success of our business.

About Us:

Mindil Beach Casino Resort is the leading entertainment destination in the Northern Territory, offering a range of gaming options, dining experiences, and accommodation. As a Delaware North company, we are committed to providing a positive and inclusive work environment, with opportunities for growth and development.

What We Offer:

Competitive salary and benefits package

Opportunities for career growth and development

Collaborative and inclusive work environment

Access to training and development programs

Discounts on food and beverage services and accommodation