Food and Beverage Service Associate

2 weeks ago

Darwin city centre, Northern Territory, Australia Hilton Hotels Full time

Job Summary

A Food and Beverage Attendant plays a vital role in delivering exceptional guest experiences in our restaurants, bars, room service, banquets, and in-hotel cafes.

Key Responsibilities

  • Attend to guest needs by taking orders, serving food and beverages, and managing customer accounts in a timely and efficient manner.
  • Stay up-to-date on menu offerings, promotions, and menu changes to provide informed service to our guests.
  • maintain a clean and organized service area, adhering to Hilton's high standards of quality and safety.
  • Effectively manage cash handling, electronic ordering systems, and other related tasks to ensure seamless service.
  • Provide exceptional guest service by being proactive, friendly, and responsive to guest inquiries and concerns.

Requirements

  • Friendly, positive, and energetic disposition with a commitment to delivering exceptional guest service.
  • Excellent communication skills in the local language and ability to work effectively in a team environment.
  • Flexibility, reliability, and responsiveness to a range of work situations, including managing a variety of customer types and inquiries.
  • Prior experience in food hygiene, electronic ordering systems, and cash handling is an asset.

About Hilton

Hilton is a global hospitality company dedicated to providing exceptional guest experiences across its brands. Our vision is to fill the earth with the light and warmth of hospitality, and we're looking for talented individuals like you to join our team.

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