Workforce Planning Strategist

3 days ago


Melbourne, Victoria, Australia Melbourne & Olympic Parks Full time
About the Role

We're seeking an experienced professional to lead our workforce planning efforts, ensuring the right people are in the right place at the right time to deliver world-class guest experiences.

Key Responsibilities
  • Workforce Planning Leadership
    • Develop and implement a strategic workforce planning framework to optimize event workforce performance and capability.
    • Collaborate with key stakeholders to ensure seamless scheduling and planning for the event workforce.
  • Event Workforce Communication, Skills Development & Effectiveness
    • Lead a team of Workforce Operations professionals to ensure the event workforce is aligned, engaged, and delivering to world-class standards.
    • Develop and implement a performance and capability framework for the event workforce in partnership with the Organisational Capability team.
  • IR/ER Frameworks
    • Provide expertise in ER/IR frameworks, including enterprise bargaining agreements, awards, workplace policies, and frameworks to support the team in managing tier one issues.
  • People & Guest Experience
    • Work closely with the People Experience Manager to ensure the people experience is optimized at every level, enhancing the attraction and retention of a world-class team.
  • Deep Business Knowledge & Relationships
    • Build and maintain relationships with leaders and team members at all levels to understand the challenges and opportunities to uplift our workforce planning function.
About Us

Melbourne & Olympic Parks is an iconic, multi-venue precinct showcasing Melbourne to the world during the Australian Open and delivering hundreds of entertainment, sporting, and community events each year.

We're passionate about delivering world-class customer experiences to every person, every event, every time. Our high-performance, integrated team is dedicated to creating exceptional experiences for our guests.

We celebrate diversity and are committed to creating an inclusive environment for all employees. For further information on Melbourne & Olympic Parks, please visit our careers page.



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