Senior Roster Operations Specialist

1 week ago

Adelaide, South Australia beBeeRoster Full time $85,000 - $110,000

Roster Support Officer Job Overview

The Roster Support Officer plays a crucial role in ensuring the efficient and consistent management of rosters across various business streams. This position provides essential support to managers and administrative staff in tasks related to rostering, fostering a collaborative environment that promotes effective communication and teamwork.

Key Responsibilities:

  • Roster Administration: Assist with maintaining rosters, adhere to policies and procedures, and support Kronos rostering systems to ensure seamless operations.
  • Advanced Scheduling: Implement scheduling solutions across all streams by working closely with the Roster implementation lead to optimize workforce planning and deployment.
  • Training and Development: Provide structured training to Kronos users on rostering systems, enterprise agreement requirements, and best practice guidelines to enhance their skills and knowledge.
  • Compliance and Reporting: Ensure rosters are compliant with applicable Enterprise Agreements through regular reviews and reports, analyzing and interpreting data for accuracy and compliance with reporting requirements.
  • Issue Resolution: Identify and address rostering issues promptly, providing efficient solutions for stakeholders, and maintain strong relationships with internal stakeholders, fostering clear communication and collaboration regarding rosters.
  • Workforce Data Analysis: Review workforce data for compliance with employment terms and agreements, including shift length, hours, and overtime trends, to inform data-driven decisions.

About You:

  • Relevant Qualifications: Possess relevant qualifications in ICT, HR, or Business, demonstrating a solid foundation in rostering and scheduling principles.
  • Experience: Have exposure to complex staff rostering, workforce planning, or scheduling large teams, showcasing your ability to adapt to dynamic environments.
  • Communication Skills: Exhibit strong communication skills for conveying complex information to stakeholders, both verbally and in writing, and possess proficiency in Microsoft Office Suite.
  • Attention to Detail: Demonstrate high attention to detail in maintaining accurate records and adhering to policies and procedures.
  • Knowledge of Workforce Analytics: Possess knowledge of workforce analytics and metrics, enabling you to make informed decisions and drive business outcomes.
  • Interpersonal Skills: Display excellent interpersonal skills for effective collaboration, flexibility, and adaptability in a fast-paced environment.
  • Advantageous Experience: Having experience in healthcare is advantageous, as it demonstrates a deeper understanding of the industry's specific needs and challenges.

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