Key Account Manager
7 days ago
Company Overview
">At Maxxia, we pride ourselves on delivering tailored solutions to clients and customers across Australia and New Zealand. Guided by our commitment to making a difference in people's lives, we offer a range of services aimed at enhancing financial wellbeing and empowering aspirations.
We are part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing. Our diverse portfolio includes expertise in novated leasing, salary packaging, Fringe Benefits Tax administration and management, operating leases, asset management, retail finance, insurance, and warranty.
Job Description
In this full-time permanent role as Sales Manager leading a team of Leasing Consultants, you will be responsible for actively driving, managing, and contributing to the success of your team. Your sales management experience will enable you to provide coaching, guidance, and improve sales performance and productivity across your business unit.
The position is critical to the company's future direction and growth, with a focus on becoming the market leader through a structured sales-driven environment.
Responsibilities:
- Mentor your team daily, conduct regular one-on-one catch-ups, and annual performance reviews to drive individual and team growth.
- Recognize and reward excellent sales achievements while reinforcing desirable behaviors aligned with MMS Values.
- Build upon an already motivated, committed, and productive team to drive exceptional results.
- IDentify training needs and coordinate relevant training to support individuals who require extra development.
- Develop and implement sales strategies to ensure all sales targets are met within budget expectations.
- Manage workflow daily, including lead allocation, monitoring WIP levels, and measuring task delivery.
- Continuously evaluate the sales process, call flow, and scripting to optimize results.
- Lead your team to achieve daily, monthly, and annual Key Performance Indicator (KPI) targets.
- Assist with escalated calls, complaints, and quality issues.
- Maintain positive working relationships with key Fleet stakeholders, Salary Packaging stakeholders, and Senior Management.
- Collaborate with dealerships and manufacturers to promote our organization positively, both reputationally and financially.
- Stay vigilant for opportunities to enhance existing business processes and systems to deliver superior customer outcomes.
What We Offer
You will enjoy:
- A strong, people-first culture that values collaboration and mutual respect.
- A flexible/hybrid working arrangement to balance work and personal life effectively.
- Novated lease benefits and discounts to support your financial wellbeing.
- 12 weeks' paid parental leave and access to our Parents Portal.
- An Exempt Employee Share Plan to share in our success.
- Paid Income Protection Insurance under our default Super plan.
- Access to a broad range of learning and development programs to enhance your skills.
- Career break and volunteering leave to recharge and give back.
- Access to our Employee Assistance Program and annual Flu vaccination.
- Lifestyle Rewards program to support your overall wellbeing.
Our Commitment to Diversity, Equity & Inclusion
We value diversity, equity, and inclusion, fostering an environment where everyone feels respected and valued. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander people, individuals with disabilities, and those caring for loved ones to apply.
Please note that successful candidates will undergo background checks as part of our hiring process.
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