VENDOR RELATIONSHIP SPECIALIST

1 week ago

Melbourne, Victoria, Australia beBeeStrategic Full time

Our organization aims to create a positive impact in the world through our work and retirement outcomes for our members.

The technology team is responsible for maintaining the health and stability of our core systems and platforms, ensuring high availability, performance, and scalability. We collaborate with business units to drive innovation, simplify processes, and deliver strategic initiatives that support our company's objectives.

**The Role**

This role involves building, managing, and enhancing relationships with strategic vendors and stakeholders to optimize value, measure performance, mitigate risks, and drive innovative solutions. You will be involved in all aspects of the vendor management lifecycle, from conducting due diligence to monitoring performance and ensuring contract compliance. Additionally, you will represent our organization at strategic vendor meetings and ensure that their services align with our business requirements and internal policies.

We expect each employee to embody our values and behavioral expectations daily. In addition to this, you will:

  • Manage interactions, communication, and reporting between strategic vendors and internal resources, including key stakeholders and leaders.
  • Champion internal customer and vendor business goals and strategies to establish common goals and ensure vendors' alignment with our strategic priorities.
  • Undertake commercial reviews of key vendor agreements, including Statements of Work, Managed Services Agreements, and software licenses.
  • Prepare vendor management plans for strategic vendors, schedule and run governance meetings, and manage escalations.
  • Assist with the management of vendor performance issues, disputes, and negotiation of change requests.
  • Remain up-to-date with vendor service offerings and product roadmaps to identify opportunities for our organization.
  • Manage vendor risk, guided by our Risk Manager, including risk identification, profiling, reporting, and incident management.

**About You**

A thought leader with experience in building and driving strategic vendor partnerships to deliver mutually beneficial outcomes for both our organization and vendors. You should have expertise in identifying and engaging with key IT partners, gaining insights on their offerings, motivations, strategic plans, competitors, and market challenges.

**About Us**

We believe that collaboration is key to achieving great things. Therefore, we ask you to commit to 60% of your time in office. Our high-performance culture is supported by various benefits that demonstrate our commitment to our employees' growth and well-being. These include a personal development budget, mental, physical, and financial well-being initiatives, exceptional parental leave, and flexible working arrangements.

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