Commercial & Partnerships Coordinator

7 days ago

Toowong, Queensland, Australia Compare the Market Full time
About the Role

We are seeking an accomplished Commercial & Partnerships Coordinator to join our dedicated team at Compare the Market. In this pivotal role, you will work closely with the General Insurance team, the Head of, Senior Partner Manager, and Commercial Manager to optimize performance, tracking, and enhance the customer experience on our partner websites.

Key Responsibilities
  • Oversee the existing Mystery Shopping processes for Car, Home, Travel, and Pet Insurance, generating efficient and effective business reports and continuously refining and optimizing the process.
  • Assist with revenue assurance activities, ensuring the accurate reporting of daily sales.
  • Conduct daily checks of customer journeys to monitor for changes in pricing, ranking, and functionality.
  • Coordinate and conduct compliance checks in collaboration with internal and external stakeholders.
  • Review marketing content to ensure accuracy and contribute to achieving Marketing Quote Start KPIs.
  • Carry out competitor and panel price audits as needed.
  • Complete monthly partner reporting and assist the Senior Partner Manager with performance reporting for partner meetings.
  • Support the Senior Partner Manager in the ongoing management and development of relationships with General Insurance partners.
  • Identify and escalate issues and develop innovative ideas to help the team meet its key objectives.
  • Perform additional tasks as required to meet business and operational needs.
Requirements
  • Some understanding of General Insurance products (or a willingness to learn).
  • Good communication skills and a knack for solving problems.
  • Enthusiasm for building positive, collaborative relationships with team members and external partners.
  • Basic skills in documenting processes and discussions to help move projects forward.
  • A keen eye for detail.
  • A proactive attitude and eagerness to learn and grow.
  • Ability to work well in a team and contribute to shared goals.
What We Offer
  • A dynamic and collaborative work environment where your talents will be recognized and rewarded.
  • Ample opportunities for growth and development.
  • Flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight.
  • Additional leave days - 'ME' leave and 'Volunteer Day' leave.
  • Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
  • Employee discounts on Car, Home, Travel insurance.
  • Income protection insurance provided to support you in the event of non-work-related illness or injury.
  • Discounts with a broad range of providers, including gym memberships, accommodation, dental care, and more.
About Us

Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.

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