Resort Concierge

7 days ago

Sydney, New South Wales, Australia Rydges Full time
About Rydges Resort Hunter Valley

Located in the heart of the Hunter Valley, Rydges Resort Hunter Valley is a world-class destination that offers an unforgettable workplace experience. With its stunning vineyards, scenic beauty, and range of amazing facilities, including a ferris wheel, brewery, waterpark, and 18-hole golf course, this resort is the perfect place to work and play.

About the Role

We are seeking a highly skilled and experienced Concierge to join our team at Rydges Resort Hunter Valley. As a Concierge, you will be responsible for delivering exceptional, personalized customer service to our guests, while enhancing their experience of our resort. You will be one of the first people our guests will see and one of the last when they leave.

Key Responsibilities
  • Operate hotel buggies safely and efficiently to transport guests around the resort
  • Have knowledge of the local area, its attractions, and be able to provide recommendations to guests
  • Lift and move luggage and trolleys as required
  • Ensure the lobby and public areas remain clean and presentable at all times
  • Welcome guests and visitors to the Hotel, creating the ultimate guest experience from arrival through to departure
  • Deliver guests in a timely manner around the hotel resort using hotel vehicles when requested
  • Assist guests to and from rooms with luggage
  • Deliver guest amenities timely and efficiently
  • Assist guests with bookings for local attractions, restaurants, and bars
Benefits and Perks

At Rydges, we offer a range of benefits and perks to our staff, including:

  • Incredible team member discounts from your first day on-the-job
  • 50% off stays at Rydges hotels
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Australia and NZ's largest and most diverse experiences company

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