Resort Hunter Valley Guest Service Agent
2 weeks ago
Located in the heart of the Hunter Valley, Rydges Resort offers an exceptional workplace experience. With its stunning surroundings, luxurious amenities, and commitment to excellence, this resort is the perfect place to build a career in hospitality.
About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out. Your attention to detail, excellent communication skills, and ability to work under pressure will make you an asset to our team.
Key Responsibilities- Provide exceptional guest service, ensuring a warm and welcoming experience for all guests.
- Efficiently manage guest check-ins and check-outs, maintaining accurate records and resolving any issues that may arise.
- Liaise with various departments to ensure seamless communication and a high level of service.
- Assist the Concierge team as needed, providing guests with information and recommendations to enhance their stay.
At Rydges Resort Hunter Valley, we offer a range of benefits and perks to our team members, including:
- Incredible team member discounts on stays at EVT hotels.
- 50% off stays at EVT hotels.
- Access to exclusive events and experiences.
- Opportunities for career growth and development.
To be successful in this role, you will need:
- A strong background in front office or customer service.
- Excellent written and verbal communication skills.
- The ability to multitask and work under pressure.
- A team player with a flair for guest experience.
- Impeccable attention to detail.
If you are a motivated and enthusiastic individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and values, and to submit your application.
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