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Senior Key Account Growth Professional
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The role involves developing and maintaining in-depth knowledge of innovative products, fostering long-term customer relationships, and ensuring seamless product adoption into customers' workflows.
Responsibilities- Develop and maintain expertise in leading-edge products to drive strategic growth initiatives
- Build and maintain strong customer connections through regular communication and relationship-building
- Collaborate closely with customers to ensure successful integration of solutions into their daily operations
- Manage customer pipelines, forecasts, and participate in regular progress reviews with leadership
- Drive initiatives to enhance the overall customer experience and foster greater satisfaction and loyalty
- Represent the voice of the customer to provide valuable insights to Product, Marketing, and Sales teams
- Proven track record in customer-facing roles with excellent rapport-building skills
- Ability to work independently and as part of a team, with strong time management and organizational skills
- Initiative and creativity to tackle complex problems that arise
- Resilience in fast-paced environments where continuous learning is essential
- Strong verbal and written communication skills
