Key Account Growth Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeAccount Full time $120,000 - $170,000
About The Role

The Key Account Growth team supports the growth and management of our highest Priority Clients. As a Key Account Growth Specialist, you will work closely with our Lead Client Partners (LCPs) and delivery teams to build and deepen client relationships, drive pipeline growth, grow revenue, embed consistent account disciplines, and support the LCP and teams to deliver exceptional client-centric experiences.

You will help solve complex problems by using your skills in:

  • Account Management, business development, or client-facing roles ideally in a professional services environment
  • Stakeholder management and influencing skills, including experience working with senior leaders
  • Project management, coordination, and communication skills
  • A commercial mindset with the ability to connect client priorities to firm capabilities
  • A team player who thrives in a fast-moving, matrixed environment
  • Exceptional attention to detail and the ability to manage multiple deadlines concurrently
  • Experience using CRM systems (Salesforce) and working with data to inform decisions

Responsibilities and impact

  • Work closely with LCPs and support account teams across three priority accounts
  • Develop and execute account plans with LCPs, aligned to firm and industry priorities
  • Drive consistent account disciplines by establishing and maintaining an effective account operating rhythm, regular account team meetings with agendas, briefing materials, and follow-up on actions
  • Collaborate across lines of service and drive pipeline growth by proactively identifying opportunities, coordinating, and supporting pursuits
  • Maintain high-quality account data and reporting to support transparent and real-time decision making (pipeline, financial performance, margin, forecasts, client feedback, and contract management)
  • Leverage tools (e.g. Salesforce, iPower, PowerBI) and data to support account planning, client conversations, and drive insights
  • Track progress and ensure accountability for key account actions across the teams
  • Collaborate with Clients and Markets teams to activate on relevant campaigns, events, and thought leadership to strengthen relationships with our clients
  • Identify delivery efficiencies and support commercial excellence through analysis of account performance and pricing models, identifying opportunities to work with offshore teams that improve account disciplines, outcomes, and margin
About Us

We are a human-led, tech-powered community of solvers that approach problems with curiosity, collaboration, and a willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits.

We believe that diverse perspectives are necessary for solving complex problems, and we are committed to fostering a workplace where everyone feels valued to thrive.

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