Customer Service Representative

24 hours ago


Hawkesbury City Council, Australia Omini Recruit Full time
Customer Service Representative Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a pivotal member of our team, you will be responsible for providing exceptional customer service and sales support to both internal teams and external clients.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Process sales orders and coordinate shipping requests
  • Monitor project progress and provide regular updates to clients
  • Assess customer needs and recommend cost-effective solutions
  • Manage and adjust inventory levels as needed
  • Generate accurate monthly reports

Requirements for Success:

  • Proficiency in Microsoft Office Suite (Word, Excel)
  • Strong commitment to delivering outstanding customer service
  • Excellent interpersonal and communication skills
  • Ability to build and maintain effective relationships with stakeholders
  • Proactive approach to learning and continuous improvement

This role offers an opportunity to thrive in a supportive environment with room for professional growth and development. If you are a motivated and customer-focused individual looking to make a meaningful contribution, we encourage you to apply.



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