Customer Service Representative
24 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a pivotal member of our team, you will be responsible for providing exceptional customer service and sales support to both internal teams and external clients.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner
- Process sales orders and coordinate shipping requests
- Monitor project progress and provide regular updates to clients
- Assess customer needs and recommend cost-effective solutions
- Manage and adjust inventory levels as needed
- Generate accurate monthly reports
Requirements for Success:
- Proficiency in Microsoft Office Suite (Word, Excel)
- Strong commitment to delivering outstanding customer service
- Excellent interpersonal and communication skills
- Ability to build and maintain effective relationships with stakeholders
- Proactive approach to learning and continuous improvement
This role offers an opportunity to thrive in a supportive environment with room for professional growth and development. If you are a motivated and customer-focused individual looking to make a meaningful contribution, we encourage you to apply.
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