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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to our members and guests.
Key Responsibilities
- Provide first-class service to all members and guests, ensuring a warm and welcoming experience
- Respond to internal and external enquiries, resolving issues and providing solutions in a timely and professional manner
- Perform general administration tasks, including data entry and record-keeping
- Work collaboratively with other departments to ensure seamless service delivery
- Build strong relationships with our members and guests, understanding their needs and preferences
About You
We are looking for a self-motivated and passionate individual who is committed to delivering exceptional customer service. You will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to changing situations.
Requirements
- Current CPR certificate
- Previous experience in administration or customer service (desirable)
About Our Team
Our Recreation Team is a close-knit community of energetic and passionate individuals who are dedicated to providing exceptional service and support to our members and guests. We are committed to creating a safe and inclusive environment, where everyone feels valued and respected.
Our Values
We are guided by our core values of respect, integrity, and compassion. We believe in empowering our staff to make a positive impact in their communities, and we are committed to providing opportunities for growth and development.
