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Customer Service Representative

2 months ago


Hawkesbury City Council, Australia Omini Recruit Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Omini Recruit. As a pivotal member of our organization, you will be responsible for providing exceptional customer service and sales support to both internal teams and external clients.

Key Responsibilities
  • Project Management: Initiating, tracking, and organizing projects from inception through to completion.
  • Sales Order Processing: Processing sales orders and coordinating shipping requests.
  • Client Communication: Monitoring project progress and providing regular updates to clients.
  • Needs Assessment: Assessing customer needs and recommending cost-effective solutions.
  • Inventory Management: Managing and adjusting inventory levels as needed.
  • Reporting: Generating accurate monthly reports.
Requirements for Success
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel).
  • Customer Service: Strong commitment to delivering outstanding customer service.
  • Interpersonal Skills: Excellent interpersonal and communication skills.
  • Relationship Building: Ability to build and maintain effective relationships with stakeholders.
  • Continuous Improvement: Proactive approach to learning and continuous improvement.
About Omini Recruit

Omini Recruit is a dynamic and supportive environment that offers opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and sales support, we encourage you to apply for this exciting opportunity.