Senior Guest Services Coordinator

7 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $125,000
Front Office Supervisor Job Description

The Front Office Supervisor is responsible for overseeing daily front desk operations, ensuring efficient check-in and check-out processes.

Key Responsibilities:

  • Train and mentor front desk staff, providing guidance on guest service standards and procedures.
  • Handle guest inquiries, concerns, and complaints promptly and effectively.
  • Maintain accurate records of room inventory, reservations, and financial transactions.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Assist with managing room allocations, rates, and availability.
  • Monitor and optimize guest satisfaction scores through proactive measures.
  • Ensure compliance with hotel policies, procedures, and safety regulations.

About You

We are seeking a highly organized and customer-oriented professional with a passion for delivering exceptional hospitality experiences.

Requirements:

  • Previous experience in a supervisory role in a hotel front office department or similar.
  • Exceptional interpersonal and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Proficient in using hotel management systems and software.
  • Excellent organizational and time management skills.
  • Ability to work effectively in a fast-paced and high-pressure environment.
  • Flexibility to work various shifts, including weekends and holidays.
  • Customer service-focused mindset with a genuine desire to exceed guest expectations.

  • Senior Guest Service Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestService Full time $80,000 - $100,000

    About UsWe are a luxury hotel located in the heart of Sydney, offering guests an unparalleled experience. Our hotel is designed by world-renowned architects and features stunning architecture, refined interiors, and lavish amenities.The Senior Guest Service Coordinator plays a pivotal role in ensuring seamless service from the initial guest touchpoint to...

  • Guest Services Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTeamleader Full time $100,000 - $120,000

    Guest Services Coordinator RoleThe role of Guest Services Coordinator is to create a welcoming environment for our guests. This involves leading a team of porters and ensuring positive guest relations.We are seeking a highly organized and experienced individual who can provide accurate information on services and facilities within the property and local...

  • Senior Guest Services Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeResponsibility Full time $60,000 - $70,000

    **Job Title: Night Auditor**As a senior team member, you will be responsible for ensuring that the hotel's high standards of service are consistently maintained.The Night Auditor is responsible for managing the front office and guest service areas of the hotel. Key responsibilities include:Manage arrivals and departures of guests effectively.Provide...

  • Senior Guest Services Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGuestRelations Full time $80,000 - $100,000

    Job Opportunity OverviewThis is an excellent opportunity to work in a prestigious financial institution's guest services team.About the RoleYou will be responsible for managing guest arrivals and lobby hosting to ensure a seamless arrival experience as a Senior Associate.Manage all guest arrivals and lobby hosting dutiesProvide assistance and support for...

  • Senior Guest Services Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $60,000 - $90,000

    Hotel Operations Manager - OvernightThe Hotel Operations Manager will be responsible for overseeing hotel operations during overnight shifts, acting as Duty Manager and representing senior leadership in the absence of the General Manager.This role requires a seasoned and confident individual with excellent communication skills, a calm and confident presence,...

  • Senior Guest Services Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $85,000 - $110,000

    Job OverviewThe Guest Relations Senior Associate role presents an exceptional opportunity to work in a fast-paced corporate guest services environment.This position involves ensuring seamless guest arrivals and lobby hosting, providing support for Reception and Switchboard teams, and overseeing daily operations.Key responsibilities include:Managing all guest...

  • Guest Services Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Four Seasons Hotels Ltd Full time

    Guest Services Coordinator page is loadedGuest Services CoordinatorApply locations Sydney time type Full time posted on Posted Today job requisition id REQ10355658About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

  • Guest Services Coordinator

    6 days ago

    Sydney, New South Wales, Australia Four Seasons Resort Hualalai Full time

    About Four SeasonsFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Services Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Four Seasons Resort Hualalai Full time

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Services Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Four Seasons Resort Hualalai Full time

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...