Senior Guest Services Coordinator
2 weeks ago
**Job Title: Night Auditor**
- As a senior team member, you will be responsible for ensuring that the hotel's high standards of service are consistently maintained.
The Night Auditor is responsible for managing the front office and guest service areas of the hotel. Key responsibilities include:
- Manage arrivals and departures of guests effectively.
- Provide exceptional guest service by responding to requests efficiently and courteously.
- Actively resolve guest issues and challenges presented on shift.
- Communicate with other departments to ensure all guest requests and needs are met.
Key qualifications for this role include:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of integrity and discretion.
- Proficiency in using hotel software systems.
Benefits of working as a Night Auditor include:
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to develop strong problem-solving and conflict resolution skills.
- Potential for career advancement and professional growth.
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