Service Coordinator

7 hours ago

Box Hill North, Victoria, Australia beBeeService Full time $96,000 - $110,000
Job Title: Service Coordinator

We're seeking a skilled and compassionate Service Coordinator to join our team.

As a Service Coordinator, you will be the primary point of contact for customers with complex care needs, providing personalized support and connecting them with essential services.

About the Role

This is an excellent opportunity to make a meaningful difference in the lives of vulnerable individuals and their families.

You will work collaboratively with a multidisciplinary team to develop and implement tailored care plans, ensuring customers receive the right support at the right time.

Your Key Responsibilities
  • Conduct comprehensive assessments to identify customer needs and preferences.
  • Develop and coordinate individualized care plans that promote independence, dignity, and well-being.
  • Foster strong relationships with service providers and stakeholders to ensure seamless service delivery.
  • Monitor and evaluate the effectiveness of care plans, making adjustments as needed.
  • Promote health literacy and self-management strategies to empower customers to take control of their lives.
What We're Looking For
  • A minimum of 2 years' experience in case management or a related field.
  • Strong knowledge of services for younger people with disabilities, including Home and Community Care Program for Younger People (HACC PYP).
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, families, and service providers.
  • Tertiary qualification in Social Work, Community Services, or a related field.
  • Current driver's license and relevant checks (Working With Children Check, NDIS screening).

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