Airport Service Agent

2 weeks ago


Sydney, New South Wales, Australia Quest Personnel Full time
Customer-Focused Airport Service

We are seeking a motivated and customer-oriented individual to join our team as an Airport Service Agent in Ballina, NSW. This exciting opportunity offers a competitive salary of $30-$33 per hour, plus superannuation and shift loading.

Key Responsibilities:

  • Greet customers with a smile at check-in and provide exceptional service throughout their journey.
  • Process and verify travel documents, ensuring compliance with requirements.
  • Assign seats on the aircraft and prepare boarding passes and baggage reclaim vouchers.
  • Conduct gate boarding and passenger marshalling duties.

Requirements:

  • Impeccable grooming and deportment.
  • High proficiency in spoken and written English.
  • Proficient computer skills.
  • Able to pass drug, alcohol, and audio tests (cost reimbursed after 6 months employment).
  • Capable of obtaining an ASIC card (cost reimbursed after 6 months employment).
  • Willingness to work weekends, public holidays, and varying shifts from 05:00 AM to 11:00 PM.
  • Commitment to working four hours per day and available for two weeks' full-time training.

Ramp Operations Excellence

We require an experienced Ramp Operations Assistant to join our team in Ballina, NSW. This role offers a competitive salary of $30-$33 per hour, plus superannuation and shift loading.

Duties:

  • Bag Room functions: scanning and manual handling of luggage.
  • Loading/unloading baggage and freight.
  • Aircraft receipt and dispatch.
  • Operating ground service equipment on the ramp.

Requirements:

  • Valid driver's license (including provisional license).
  • ASIC Card or willingness to obtain.
  • Ability to work weekends, public holidays, and varying shifts from 05:00 AM to 09:00 PM.
  • Commitment to working between four and seven-hour shifts and available for two-week full-time training.


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