Airport Customer Service Representative
2 weeks ago
We are seeking able and enthusiastic Airport Customer Service & Ramp Staff to join our team at Quest Personnel.
Key Responsibilities:
As an Airport Customer Service Representative, you will be responsible for:
- Greeting customers with a smile at Check-in
- Processing and checking travel documents meet requirements
- Assigning seats on the aircraft
- Preparing and issuing boarding passes and baggage reclaim vouchers
- Gate boarding
- Passenger Marshalling
- Disruption Management
Requirements:
- Impeccable grooming and deportment
- High proficiency in spoken and written English
- Proficient computer skills
- Pass Drug, Alcohol and Audio tests (cost reimbursed after 6 months employment)
- Capable of obtaining an ASIC card (cost reimbursed after 6 months employment)
- Ability to work weekends and Public Holidays including Christmas
- Ability to work any shift from 05:00am to 11:00pm
- Commit to shift lengths of 4 hours per day
- Available for 2 weeks' full-time training
Additional Responsibilities for Airport Ramp Staff:
- Bag Room functions: scanning and manual handling luggage
- Loading / unloading baggage & freight
- Aircraft Receipt & Dispatch
- Operating Ground Service Equipment on Ramp
Requirements for Airport Ramp Staff:
- Driver's License (including Provisional License)
- ASIC Card or willingness to obtain
- Ability to work weekends and Public Holidays including Christmas
- Ability to work any shift from 5:00 AM to 9:00 PM
- Commit to shift lengths between 4 - 7 hour shifts
- Available for 2 - week full-time training (Monday - Friday)
Please note that due to the nature of this work, we unfortunately cannot accept student VISAs (Subclass 500).
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