Customer Service Representative

4 weeks ago


Heidelberg, Victoria, Australia Healius Full time

About the Role

We are seeking a highly motivated individual to join our team at Healius. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities

  • Answering in-bound telephone calls and transferring calls across the business
  • Ability to make outbound telephone calls
  • Communicate test results to our Doctor's, Medical Support Staff and Warfarin Patients
  • Previous experience an advantage however not essential

About You

To be considered for this position, you will need to have a great blend of skills, including:

  • Excellent telephone manner
  • Strong Customer Service and communication skills
  • Ability to work as part of a team

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

  • A marketplace of exclusive discounts and vouchers from leading Australian and online retailers
  • Corporate health insurance discounts, banking benefits and novated leasing consultations
  • An e-learning platform with access to a library of courses and learning paths
  • An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches
  • Fitness Passport – access fitness centres across Australia at a subsidised rate
  • Career growth opportunities across the Healius network


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