Patient Service Representative
4 days ago
We are seeking a highly motivated individual to join our team as a Patient Service Representative. This role offers a unique opportunity for career growth and development in a dynamic environment.
The successful candidate will be responsible for handling high volumes of calls from patients, doctors, and medical centers, answering queries related to test inquiries, booking home visits, and performing administrative tasks.
- Responding to calls from collectors in the field and addressing test-related questions
- Fielding calls from patients, doctors, and medical centers
- Scheduling home visits
- Managing calls in a fast-paced call center with a high call volume
- Performing various administrative duties
A comprehensive training program will be provided to ensure the successful candidate is equipped to excel in this role.
About YouTo be considered for this position, you will need to possess a blend of skills, including:
- Previous experience in a similar role
- Proficiency in Microsoft Office - Outlook, Word, and Excel
- Excellent organizational and time management skills
- Exceptional written and verbal communication skills
- Attention to detail and ability to perform work with precision and accuracy
This full-time position comes with a competitive salary, estimated at $60,000 per annum, based on industry standards and location. As a valued member of our team, you will also have access to a range of benefits, including:
- A marketplace of exclusive discounts and vouchers from leading retailers
- Corporate health insurance discounts and banking benefits
- An e-learning platform offering courses and learning paths
- An Employee Assistance Program dedicated to employee health and wellbeing
- Fitness Passport access to fitness centers across Australia at a subsidized rate
- Career growth opportunities within the Healius network
- The chance to be part of a large ASX-listed organization focused on delivering positive outcomes to all Australians
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