Customer Service Representative
1 week ago
At Healius Pathology, we're dedicated to delivering exceptional customer service and support to our clients. As a key member of our team, you'll play a vital role in ensuring timely, accurate, and high-quality diagnostic results.
About the Role
We're seeking a highly skilled and motivated individual to join our Call Centre team in Heidelberg. As a Customer Service Representative, you'll be responsible for:
- Providing exceptional customer service to hospitals, doctors, nursing homes, and government bodies
- Communicating effectively with team members and other departments
- Ensuring compliance with WHS policies and guidelines
- Meeting Departmental Key Performance Indicators (KPIs)
- Performing general office duties
About You
- Exceptional communication and interpersonal skills
- Ability to work under pressure and as part of a team
- High level of attention to detail
- Basic computer skills
Benefits and Wellbeing
As a valued member of our team, you'll have access to a range of benefits, including:
- Corporate health insurance discounts
- Banking benefits and novated leasing consultations
- An e-learning platform with access to a library of courses and learning paths
- An Employee Assistance Program dedicated to employee health and wellbeing
- Fitness Passport – access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team as a Customer Service Representative. Your key responsibilities will include:Providing excellent telephone manner and managing incoming calls in a professional and friendly manner.Utilizing strong customer service and communication skills to resolve customer inquiries.Working...
-
Customer Service Representative
5 days ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team at Healius. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and clients.Key ResponsibilitiesAnswering in-bound telephone calls and transferring calls across the businessAbility to make outbound telephone...
-
Customer Service Representative
2 months ago
Heidelberg, Victoria, Australia Healius Full timeAbout HealiusHealius is a leading healthcare organization committed to delivering high-quality diagnostic results and supporting practitioners across Victoria.About the RoleWe are seeking a skilled Customer Service Representative to join our team on a part-time basis in our Call Centre based in Heidelberg. As a valued member of our team, you will be...
-
Customer Service Representative
24 hours ago
Heidelberg, Victoria, Australia Healius Full timeAbout the role:We are seeking a highly motivated individual to join our passionate and engaged team as a Customer Service Representative. Your key responsibilities will include:Excellent telephone mannerAbility to manage incoming calls in a professional and friendly mannerStrong Customer Service and communication skillsExperience within a similar role...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team at Healius as a Customer Service Representative. Your key responsibilities will include:Answering calls from our collectors in the field and addressing questions specific to test inquiriesAnswering calls from patients, doctors, and medical centersBooking home visitsHandling calls in...
-
Optical Customer Service Representative
2 months ago
Heidelberg West, Victoria, Australia EssilorLuxottica Group Full timeAbout EssilorLuxottica GroupWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely...
-
Customer Service Representative
1 month ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
1 month ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
4 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
4 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, doctors, and medical centers.Your Key ResponsibilitiesRespond to calls from our collectors in the field and address questions related to...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. Your key responsibilities will include:Providing excellent telephone manner and managing incoming calls in a professional and friendly manner.Utilizing strong customer service and communication skills to deliver exceptional results.Working...
-
Customer Service Representative
1 month ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for:Providing exceptional customer service to our collectors, patients, doctors, and medical centersBooking home visits and handling calls in a fast-paced call center environmentPerforming...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for:Providing exceptional customer service to our collectors, patients, doctors, and medical centersBooking home visits and handling calls in a busy call center environmentPerforming...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout Dorevitch PathologyWe are a leading provider of diagnostic services in Victoria, committed to delivering timely, accurate, and high-quality results. Our team of experts is dedicated to supporting practitioners and patients across the state.About the RoleWe are seeking a part-time Call Centre Operator to join our team in Heidelberg. As a Call Centre...
-
Customer Service Representative
5 days ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. Your key responsibilities will include:Providing exceptional customer service to patients, doctors, and medical centers via phone callsBooking home visits and addressing questions from our collectors in the fieldHandling high volumes of calls in a...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, doctors, and medical centers.Your Key ResponsibilitiesAnswering calls from our collectors in the field and addressing questions specific...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, doctors, and medical centers.Your Key ResponsibilitiesRespond to calls from our collectors in the field and address questions related to...
-
Customer Service Representative
2 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, doctors, and medical centers.Your Key ResponsibilitiesRespond to calls from our collectors in the field and address questions related to...