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Customer Growth Strategist

2 months ago


Canberra, ACT, Australia 5060 Kyndryl Australia Pty Ltd Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Growth Strategist. As a key member of our sales team, you will be responsible for driving account growth, developing and executing innovative account strategies, and building strong relationships with our customers.

Key Responsibilities

  • Lead proactive account growth, focusing on acquiring new business and minimizing erosion in renewals.
  • Develop and execute strategic account plans to drive revenue growth and customer satisfaction.
  • Work closely with the sales team to ensure a seamless management process from initial prospecting to closing deals.
  • Manage one or more portfolio or strategic accounts, generating new opportunities and expanding existing work.
  • Build a strong go-to-market pipeline with our partners to drive business growth.
  • Provide industry expertise and innovative solutions to position our company as a market leader.
  • Ensure customer satisfaction and compliance, maintaining a stellar reputation.

About You

We are looking for a highly motivated and experienced professional with a proven track record in revenue growth, cost management, and profitability. You should have a deep understanding of business and technology trends and industry best practices. Additionally, you should have extensive experience managing the sales process end-to-end and a proven ability to drive business growth.

What We Offer

We offer a dynamic and supportive work environment, state-of-the-art resources, and Fortune 100 clients. Our employee learning programs provide access to the best learning in the industry, and our company-wide volunteering and giving platform allows you to make a positive impact in your community. We invest heavily in our employees, providing opportunities for growth and development, and we are committed to creating a workplace where all employees can thrive.